Sierras de Aralar y Urbasa hotels

"Great hotel, spacious room nicely styled. With bathroom etc being at angles it is quite tricky to navigate in the dark if need to during the night. Spa is a nice feature to have in a city centre location. Staff extremely helpful and friendly would stay again."

"The location was perfect. However the bathroom in our room smelled of mildew.. As a person allergic to mold, it caused a hacking cough throughout our stay— took us a while to figure out why I was coughing so much. Furthermore, the hotel was next door to a gym that began their demonstration/protest - starting at 7:00am - the loud noise of horns and sirens was constant beginning on the day we arrived 4/13 and still going on when we left. NOTE- we checked out before we were supposed to -checking out on 4/19. NOTE: We did mention this to the staff and their response was that they did not know when the protests would and that the demonstrators had the RIGHT to protest. BTW: Our room was right next door to the protests.. I took a video and recorded the loud noise — if you want us to s nd it to you… I’d be more than happy to. Since we left a day before we were supposed to the hotel said that adjustments could not be made due to the fact that we made the reservation through you. FYI- this was a planned with a date of start of the demonstration— would have been nice to receive a Buyer Be Aware notice so we could change hotels."

"What an amazing hotel. Perfectly situated for walking around all areas of San Sebastián. All staff were so helpful and friendly. The whole hotel was calm and efficient. The view from our room (looking across the bay) was spectacular! A perfect place to stay!"

"Clean and modern property. Nice breakfast. Just be mindful that the property is a bit far out of the main town. "

"Customer service was lukewarm and laundry way overpriced for how my clothes felt. Hard and wrinkled for $60"

"Great hotel located within walking distance to the beach. Staff and room was amazing. It was my birthday and when I got back to the room there was an amazing dessert waiting for me with birthday greetings. Very pet friendly. Will stay there again."

"A well positioned and superbly appointed hotel . The staff were superb and I would return again "

"Très bien situé près des autobus"

"Overall great experience and lovely staff. The location is top notch. One thing to note is hot water runs out pretty quickly at night. The staff told me the room has a small tank for hot water so make sure not to keep running when taking a shower."