Hotel Dekat Sierra Madre Playhouse

"So cool, from reception to the roof top bar. Awesome team"

"I enjoyed my stay, would definitely recommend."

"I've booked at this location many times. The last 2 times were a little disappointing. Front Desk and customer service is not as professional as it used to be. Made a call before my stay to confirm my reservation - and was transferred to corporate (without my permission) simply because I requested that enough towels be present in the room upon my arrival with my family. Then, upon arriving after a long road trip mind you, our room had a foul odor. It smelled like a moldy old mop. The room...

"Clean room at a fair price with helpful staff."

"The shower area tile was stained and appeared unclean. There were numerous homeless people walking around the property, digging in the trash cans. One woman appeared to be living in her car on the property. On the plus side, the lobby in the office provided hot coffee in the morning. While the price on this hotel was fairly cheap (youre basically paying for a bed and shower), I won't ever stay here again."

"A very noisy place to stay Attitude of staff was unpleasant Would recommend finding another hotel to stay in"

"Parking"

"Die Lage des Hotels war super, viele Einkaufsmöglichkeiten und Restaurants in der Umgebung. Das Frühstück hätte man sich sparen können. Keinerlei Auswahl und jeden Tag, das gleiche. Die Mitarbeiter hätten freundlicher sein können. Im Großen und Ganzen würden wir das Hotel aufgrund des Preises noch mal buchen."

"Amazing customer service, all staff was helpful and welcoming. Everything was clean calm area."

"generally pretty good"

"Room was clean and neat."

"The rooms are very comfortable and spacious. The full kitchen is a plus. The bed was comfortable and everything was clean. The AC didn't cool as much as I would have liked so it was a little warm for me at night."

"Clean food"

"Exterior was slightly unappealing but interior was beautiful and functional. I don’t remember reserving a handicapped room and didn’t like that water spills into the other side of toilet floor when taking a shower. I had an excellent parking space in fronr of my room, away from other vehicles and directly visible from my window. Rug at doorway at exterior was dirty. Some areas near bathroom door need repair."

"The refrigerator is not cold"

"I like that there is an elevator and the rooms are very good size."

"It is not a safe environment for anyone. Owner, manager, and supporting staff allow anyone off of the street just to meet their numbers. I was forced to stay the whole weekend of Friday June 5-8. Expedia spoke with the owner and I was allowed to leave on Monday June 8, 2026. Then because I gave them a bad review, they charged me for 5 whole days and I checked out very early on Monday June 8, 2026. Only to find out that the owner had first agreed to reimburse me for a whole week, then turn...