Hotel berdekatan Zoo Shymkent

"..."

"Loved my short stay. Great staff. Perfect location. Clean rooms. Decent breakfast with local delicacies."

"In general, it is a good new hotel, but... when i was checking-in i was told that there was no room booked on my name even though i paid it in advance. Later they told me that they do not work with Expedia (where i booked this hotel) and asked me to pay for my stay. Of course, i refused because i already paid and couldn't cancel it. It was late night. They let me to stay and promised to solve the problem next morning. However, when i was checking out they told me that i must pay for my stay...