Best Luxury Hotels in Shepton Mallet

"Nice location with good ambiance. Rooms were clean and well appointed. Parking was convenient with EV charging options."

"Hotel staff were great, really helpful lady on the front desk. Hotel looked great and bar area very nice. Rooms good, only thing it didn’t have was a fridge but that was no issue"

"Nice, clean hotel in a great location. My only criticism would be the bathroom. It was very small despite having a large, family room. The shower was a bit weak too."

"While the outside looked a little run-down the room surprised. It was clean and comfortable with a pleasant outlook"

"Great location for what we needed. Clean, comfortable and spacious room. On site parking a huge help although parking spots very tight."

"Close to the city Center and free parking is a bonus "

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Hotel condition and location really good however both being in our seventies, with two full sized suitcases, we were really surprised and seriously disappointed to have been given a half landing room having to lug our suitcases up and down six-seven stairs by ourselves!! Checkin clerk didn’t seem aware or concerned. "

"Stayed for an awards evening as we were sponsoring the event. Credit where it’s due—the event itself was well run and organised. Unfortunately, the hotel completely let it down. The room was genuinely one of the worst I’ve stayed in. The bathroom was in a poor state: mould present, rusty taps and fittings, enamel missing from the bath, and a cracked mirror. The walls were dirty, the carpet was worn bare in places, and even the bins looked battered and unclean. The issues weren’t limited to the room. Public toilets were in similarly poor condition, with wobbly taps and broken door handles, and the lift was out of order. On top of that, it was noisy at night, making it hard to get a decent sleep. To add to the frustration, the shower curtain clung to you while showering, and the bath handle had been fixed to the wall in a way that made it unusable. On a positive note, the air conditioning worked well and the bed was comfortable—but unfortunately, that’s about where the positives end. "