Shenandoah hotels from RM219

"Average room but still nice"

"The staff were nice and addressed concerns I had with loud guests. It was the weekend starting spring break so just rowdy children but the night manager was great addressing it. The only issue I had is that I booked the room under me and paid for it. My friend called to add herself to the reservation and the hotel did it without even verifying with me that it was ok. All my friend did was give my name and say my flight was delayed. Upon check in, they completely removed me off the reservation. While I understand your staff was doing my friend a favor and I’m glad it worked out- verifying with said guest that this person is with them is important. I’ve had plenty of stalkers and it’s alarming to know all she did was give my name and you completely took me off the reservation. Apart from that, the floor in the room was gross, but overall it was adequate for a quick stay."

"Comfortable "

"I love staying here! The only thing I would change is the elevator situation either add more or make sure all of them work at all times. "

"Loved the Spanish flare of the place, but greatly in need of updates "

"Within the first hour we killed two roaches. There was what appeared to be water damage and mold on the ceiling. "

"This is the second time we stay here due to it being conveniently located next to the airport. This time we asked for towels they never brought them up next day same thing didn't ever bring the towels until the 3rd time we called. We stayed 2 nights and they never cleaned our room. The continental breakfast was pretty bad as well. "

"Clean and comfy stay, Great staff, Free parking and WIFI Brilliant breakfast for just over $6.00 We enjoyed our stay so much we booked another night later in the week "

"Outstandingness: 3 minute subway ride to and from terminals. Check in was very understaffed and took too long. Staff was efficient though. Fairly dated hotel and small sundries shop which was not useful due to the long line to check in. Expensive due to location but worth it for convenience."