Hotel Marriott Hotels & Resorts di Shell Key Preserve

"The hotel is very clean and the rooms are comfortable and up to date. There is no difference between the Marina side rooms and the regular rooms; so avoid the gimmick of paying extra, like we did, to be on the Marina side."

"We had to change rooms 3x because air conditioning didn’t work. Staff handled the situation horribly. No apology for what we had to go through whatsoever from 3 different front desk staff. It was a holiday weekend otherwise we would have left and went somewhere else. Pool was filthy and chairs were dirty. It was disgusting. The whole building is outdated and rundown. I can’t believe what we paid for the worst stay ever at a Marriott. We will never stay at a Marriott again. Third Marriott that...