Shakopee Spa Hotels

"Clean room, staff, menu at the restaurant, great location!"

"They have the best breakfast "

"Clean hotel and casino but I’ve never met so many rude employees in my life. First, my husband bought a coffee from Caribou and they made other peoples drink but completely forgot about him. They said that he didn’t buy anything when he had a receipt. Next, the waitress at the restaurant we went to was very short and rude to my whole family. We didn’t matter to her and that was apparent. We asked another waitress for the necessities like napkins and silverware and without asking if we needed anything else, she walked away very quickly and didn’t stop back. Lastly, at the front desk, when we were trying to check out, my husband was standing in line at the counter and a man behind the desk rudely shouted “leave your hotel key on the desk and have a nice day”. Not to mention, comic bingo was fun but the music was too loud and the man spoke too quiet and too fast. Mind you, this was my birthday weekend and we had a good time but I don’t think we will be going back. "

"Breakfast was horrible "

"Clean room, and cool Vibe "

"Pool was nice but staff didn’t inform about wrist band policy. Guests ended up telling us. "

"Staff was extremely accommodating. Pool was under construction so they made it up by giving us so upgrades on room and service. Always will stay here when going to Minneapolis."

"We found parking below the hotel, but struggled with construction in the area. Escalator broken to get up to check in "

"Fantastic hospitality. Clean, peaceful stay. Breakfast was great & very quick."