Shaftsbury hotels from RM324

"Facilities were excellent. Staff was very helpful and very efficient & courteous in taking care of any concerns I had."

"This is a New England bed and breakfast. There are no amenities as it's in the countryside. Buildings are charming but old so reviews need to consider that. Lovely. Not far from where the Von Trapp family settled. Manchester is a charming NE town."

"Absolutely loved our room #26 in the Blue Building. The sauna was great, met really nice people who were also from Boston and going to THATH concert at MassMoCA, which was a 7 minute walk. The lobby bar and library are very quaint along with the entire interior. The breakfast was awesome. Fresh Lox & scrumptious bagels there fresher baked. We highly recommend "

"Clean room..."

"The girl at the front desk was very helpful and made our stay very pleasant."

"Room was clean and comfortable and quiet. There was plenty of parking. Rooms were recently remodeled. There wasn't a lot to choose from for breakfast but it was adequate. The landline in our room didn't work so if you wanted the front desk, you had to walk there. (We asked but no one came to fix it or change the burned-out light in the sauna.) When we asked for extra pillows, there were none available. The sink in the bathroom is too close to the storage shelf over it so if you bend down to wash your face, your head can touch the shelf."

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Staff was very helpful. Rooms were great. Unbeatable location for Williamstown (especially if you’re in town for an athletic event at Williams). Really solid breakfast with friendly and attentive wait staff. Only minor complaint is that the WiFi is not great. Other than that it was a perfect stay."

"No chocolate for s'mores..otherwise just fine. Only suggestion would be a night light in the bathroom or a dimmer switch."