Hotels in Shadow Hills, Indio

"When we went to check in, they told us our room wasn’t ready so they switched us to another room instead and gave us a free breakfast. Then when we checked out I was told they comped our room. This was totally unexpected and was a huge blessing. We had a nice time. The room we ended up in was great. The staff were all friendly and the hotel was nice. It was only about 15 minutes from the main strip. Highly recommend."

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"Good "

"Great pool areas, convenient on property restaurant, clean spacious guest rooms"

"A great place to chill and rest after a month of exploring the Baja in a van."

"Expensive Coachella stay but hotel was nice."

"Great family getaway "

"Family friendly hotel, great during Spring break! We will be returning as the amenities and the “beach” pool area was a hit with the kiddos. Be sure to pack pool floats as they’re allowed at the pool, just keep an eye out as there are no signs around the pool indicating the floats are not provided by the hotel. The breakfast buffet at CAVA was alright, but the chairs in the patio dining area could’ve been better cleaned. The staff was friendly and approachable overall, but no one was going out of their way to offer assistance or to inform us of additional services provided. We missed the Easter hunt as the event wasn’t heavily promoted. The only Easter related signage I noticed was for a $75 kid’s Easter basket. Other than that the hotel is clean, housekeeping does a good job at maintaining the rooms tidy. The room we stayed in was partially carpeted and given that this is a dog-friendly hotel I think that they could do without."