4/10 Lemah
Song, Saratoga
1 Sep 2025
Tidak sukakan: Kakitangan & perkhidmatan
We booked the hotel with the starting date being one day later than our expected checkin date and only found it out when we showed up at the hotel. We ended up with booking that night with the hotel directly and checking out one day earlier. We requested the hotel to be flexible in their cancellation policy (we missed the dealline) to issue the one day refund to us considering that we ended it up staying with the hotel with the same number of days. We tried but couldn't find any chance to talk to the property manger during the stay due to the manager being off duty. We contacted Expedia but got the response that hotel wouldn't adjust their cancellation policy. It would have been a pleasant experience had we not paid for 3 nights for 2 night stay.
Song
Menginap 2 malam pada Ogo 2025
