Hotel berdekatan Severance Town Hall

"Everything was impressive the views rhe cleanliness and staff "

"We didn’t have a pet"

"The breakfast was great!"

"Everything was great…except for the fact that I didn’t sleep a wink all night. There was a college sports team staying the same night that we did and they were so loud, seemingly having a party the entire night. I’m not sure if they were on the same floor as us or above us, but I could plainly hear everything they were saying, yelling, singing, etc. I understand that hotels probably make more money when they’re able to book blocks of rooms to schools like this, but some consideration should be...

"It was a very bad experience. When my girlfriend and I checked into our jacuzzi room we were excited to use the jacuzzi. We did get in pretty late about 9pm but figured we'd have plenty of time to relax before going to bed, we were wrong. After filling up the jacuzzi tub we tried the jets over and over with no luck. I went down to tell staff at the front desk because he wasn't answering my phone calls. He was on the phone with someone sounded like his girlfriend. He stated that the room...

"The room was clean and spacious and had everything we needed. Breakfast was good. Staff was friendly. "

"Hotel was clean, staff was attentive. Pool was too cold, no hot tub. For the price, recommend going elsewhere for breakfast. Food was very limited, fruit offerings not fresh. Overall 6/10. For the price point there's better options. "

"Staff were attentive & pleasant. Kid friendly & patient. Great stay. "

"Accommodating to early check-in, because there was a room available."

"Staff was excellent! Marie took care of everything I needed, even a personal phone to ensure my check in would be smooth. The hotel is very nice with plenty of parking and felt very safe. "

"Staff was friendly, helpful, and accommodating. "

"Clean property and friendly staff"

"It was a clean, quiet room and the bed was comfortable. We did not hear the interstate, which was a nice surprise considering the close proximity. Our only complaint was that the ice machine had dirty looking ice...but we did report it. We didn’t have a chance to use the pool & hot tub, and missed breakfast. They also allowed us a late checkout for a very reasonable price compared to other hotels that we've stayed at."

"The house did not open when we first arrived. We got in but they needed to bring batteries for the front door lock. The house was freezing upon entry and had to call add the thermostat is not adjustable by guests. The garage door opener was stolen which they knew. The downstairs tv had several remotes. Several did not work (batteries?) so I wasn’t able to watch a game. The basketball game in the basement was fun for my son. Property was in good condition and the beds were nice but way too many...

"Shortly after booking I received a text inviting me to checkin online to save time- which I did. This included uploading a pic of my drivers license, vehicle plates and payment info. When I arrived, instead of picking up my room keys, check-in process was very strange and uncomfortable, with the male attendant insisting on showing me the room prior to checkin. He expected me to go inside with him and have a look around. The elevators weren't working so I had to carry my luggage up the stairs....

"The overall condition of the hotel is pretty rundown"

"👍"