Hotels in Seru Mahuma, Willemstad

"Excellent "

"Let me first say that the staff was friendly and wonderful. The hotel was at a great location close to all shops and restaurants. In my opinion, the property itself however needed some work. The room I had was terribly. There were bed bugs, the bathroom shower didn’t drain properly so every time I finished showering it would fill up like a bathtub. The pool at the roof top had sediments in there and it looked like it hadn’t been cleaned in a while. Lastly, the hallways in the hotel smelled a little odd and funky. Overall not a great comfortable stay and had to check out early because of the bed bugs. "

"The property is very close to mambo, cabana and wet n wild beach clubs, restaurants and shops. You dont have to leave if you dont want to"

"Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a holiday. Staff at cocierge counter were rude and the restaurant reservation person was extremely rude. The propety does not feel like a Hilton. The management has no customer service rules. I would not recommend this property to anyone. It was our first visit to Curacao, and was very disappointing. "

"The room was clean but ac was not as cold. Not many staff in the bars. Pool was decent. Food in the buffet was good for breakfast but not for diner. Food does not stay warm. Reservations to the restaurants are a must as soon as you arrive, gets full quickly. Rent a car to explore beaches to the west, it’s magnificent!"

"The shops are close by loved the resort. "

"Beautiful resort!"

"Room #291 is the best!"

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"