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Cycad Palm Hotel

3.5 star property
Hotel in Serowe with rooftop terrace and 24-hour front desk

Choose dates to view prices

Photo gallery for Cycad Palm Hotel

Outdoor banquet area
Front of property
Premium bedding, individually decorated, individually furnished, desk
Food and drink
Property entrance
Cycad Palm Hotel, in the business district, offers a quiet retreat with a rooftop terrace and garden. Guests enjoy practical amenities like in-room WiFi, laundry services, and versatile meeting rooms, catering to both leisure and business needs.

Reviews

4.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1

View all photos for Premium Double Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Premium Double Room, 1 Double Bed, Non Smoking

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, individually decorated, individually furnished, desk

Deluxe Twin Room, 1 Bedroom

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Serowe, Cycad Palm Hotel is in the business district. Local points of interest include Royal Cemetery, Khama III Memorial Museum, and Serowe Stadium.
Visit our Serowe travel guideOpens in a new window
Map
Plot 25139 Dinokwane, Serowe

What's nearby

  • Royal Cemetery - 5 min drive - 6.8 km
  • Khama III Memorial Museum - 5 min drive - 6.8 km
  • Serowe Stadium - 8 min drive - 7.9 km
  • Khama Rhino Sanctuary - 8 min drive - 9.4 km
  • Engen Mall - 25 min drive - 46.3 km

Restaurants

  • ‪Morning Star Bar - ‬9 min drive
  • ‪Serowe Hotel - ‬4 min drive
  • ‪Barcelos - ‬6 min drive
  • ‪Pk Restaurant - ‬10 min drive
  • ‪Tsholofelo bar - ‬10 min drive

About this property

Cycad Palm Hotel

Hotel in the business district
You can look forward to a rooftop terrace, a garden and dry cleaning/laundry services at Cycad Palm Hotel. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • English breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Meeting rooms and a lift
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Deep-soaking baths and free toiletries
  • 56-inch LCD TVs with premium channels
  • Private gardens, wardrobes/cupboards and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7 AM to 9 AM for a fee: USD 12 for adults and USD 8 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 56-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately USD 12 for adults and from USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe

Frequently asked questions

Is Cycad Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cycad Palm Hotel?

Self-parking is free at this property.

What time is check-in at Cycad Palm Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Cycad Palm Hotel?

Checkout is at 11 AM.

Where is Cycad Palm Hotel located?

Situated in the business district, this hotel is within 6 miles (10 km) of Royal Cemetery, Khama III Memorial Museum and Serowe Stadium. Lipscombe Monument and Palapye Junction are also within 25 miles (40 km).

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Cycad Palm Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orefitlhetse

Disliked: Staff & service, amenities, property conditions & facilities
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay at Cycad Palm Hotel...

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020