Skip to main content

Lotte Hotel Jeju

5.0 star property
Jeju Island's family retreat combines natural beauty with entertainment options including a bowling alley, outdoor pool, and a coffee shop for refreshments

Choose dates to view prices

Lotte Hotel Jeju offers a perfect family getaway on scenic Jeju Island. Parents can unwind in cabanas by the outdoor pool or visit the sauna, while children enjoy the waterslide. The property also includes a bowling alley for indoor fun after a day of island exploration.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM753
RM911 total
includes taxes & fees
16 Jun - 17 Jun

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
The Shilla Jeju
Jungmun
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.4 out of 10, Exceptional, 1,004 reviews
The price is RM823
RM906 total
includes taxes & fees
16 Jun - 17 Jun
The Shilla Jeju
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The property will be renovating from 6 July 2026 to 6 July 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The fitness centre is closed on the first Tuesday of every month (schedule subject to change)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Lotte Hotel Jeju have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. The property will be renovating the swimming pool from July 6 2026 until July 6 2026 (completion date subject to change).

How much does it cost to stay at Lotte Hotel Jeju?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on 16 Jun 2026 start from RM753, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Jeju pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lotte Hotel Jeju?

Checkout is at 11 AM.

Does Lotte Hotel Jeju provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Lotte Hotel Jeju located?

Offering direct access to the beach, this Jungmun resort is in the entertainment district, 0.3 mi (0.4 km) from Jeju Teddy Bear Museum, and within 9 mi (15 km) of Hello Kitty Island and Jeju Waterworld. Sanbangsan Mountain Carbonate Hot Springs and Hallasan National Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 812 out of 1002 reviews
Rating 8 - Good. 119 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great views, and a very attentive staff!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Phanimohan Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino, Playtopia, multiple restaurants and expansive property make this a very good choice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rohn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility with a considerate and attentive staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Deborah Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday in Jeju Island and the hot swimming pool was a big plus!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mafan Pui Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and spacious, comfortable room but very far from central city areas (an hour bus ride).
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ga-Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, great staff, relaxed environment
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and poolside entertainment are great. There's a good bowling alley on site too. Only negative is the on site cuisine is insanely and insultingly overpriced for Korea. Fortunately there's a breakfast spot and a few other restaurants right next door. But honestly all the food should be at least 50% of the list price--and it would still be pricey for Jeju.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and spacious apartment. Apartment should provide some basic necessities for cocking like oil.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Minsung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Young Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Georgette

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. Professional hospitality and great service from start to finish. We were upgraded to a room with beautiful views, thank you. We would not hesitate to stay here again We highly recommend this hotel
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ronald D.

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff and the cleanliness of the Hotel
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, amazing high quality food. Would have wished they had more cocktail options next to the pool and the slide were open during the week not only on weekends
Beach accessible from hotel via stairs
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Highlight was the botanical garden and waterfalls nearby. Also loved the beach walk.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with a view overlooking the pool. Staff are very nice and the quality of everything was excellent. This is my fav hotel in Jeju so far.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jeongah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and impeccable service. The pool side live performances were an added bonus.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how much they value cleanliness. My sheets were fresh everyday. I also had laundry done that came back fresh and pressed. The grounds around the property are gorgeous, and the pool entertainment is really good. Highly recommend this hotel.
bathroom
tub
full bed and twin
night time view from balcony
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the beach. Beautiful walking trails and beach views. Building is on the older side but the staff was professional and welcoming. Would return again next year.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing views from the balcony. Friendly staff. Gorgeous pool.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Well stocked bathroom amenities. Staffs are helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

myeongsoo

Liked: Cleanliness, amenities, property conditions & facilities
It’s an extremely well managed property built 20 years ago. Large room with super comfortable beds. Great breakfast. We had 5 days straight and it felt too much after 23 days. Overall excellent stay in Jungmoon.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

zdeslav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heydays of this hotel were long gone. An urgent upgrade is needed. Rooms are specious but don’t match today’s standards. Views are nice no matter facing the sea or the mountains.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and an easy walk to the beach. The staff was very courteous and friendly. Rooms were very clean and were well stocked with various amenities. Having bowling lanes in property was a nice touch and our family enjoyed it. Some nice dining options within walking distance. I highly recommend it.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025