Hotel Keluarga di Senlis

"While the room was clean and the decor was very nice, our first floor room faced a busy intersection that handled big trucks and regular traffic. We wouldn't have noticed the noise but for the fact that it was very hot and the air conditioning didn't work. They kindly brought up a fan to circulate the air and cool things, but we had to sleep with windows open. Breakfast was good but we were too tired to appreciate it. We didn't use the spa."

"The front desk receptionist ‘loved’ her job so much she forgot to smile and offer basic customer service. I never do this but I am gonna make an exception and spell out her - Margary. The least I could do to ‘congratulate’ what customer service looks like in this hotel. I stayed at Holiday Inn in Lima and the customer service at the front was polar opposite than what Margary had to offer. Seriously, if you hate your job so much but still need the job, the least the hotel management could do is...