The ElisabethHotel Premium Private Retreat is near the train station. Guests enjoy a breakfast buffet, relax in the garden or on the terrace. Mamma Mia restaurant serves international cuisine. Unwind in the indoor pool, enjoy spa treatments, or rent bikes. Free WiFi throughout.
Located in Mayrhofen, ElisabethHotel Premium Private Retreat is near a train station. Hintertux Glacier Ski Resort and Hintertux Glacier are worth checking out if an activity is on the agenda. Erlebnisbad Mayrhofen and Minigolf Mayrhofen are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing. Visit our Mayrhofen travel guide
Einfahrt Mitte 432, Mayrhofen, Tirol, 6290
What's nearby
Zillertal
1 min walk - 0.0 km
Hauptstraße
2 min walk - 0.2 km
Erlebnisbad Mayrhofen
6 min walk - 0.6 km
Penkenbahn Gondola
6 min walk - 0.6 km
Ahorn Ski Area
9 min walk - 0.8 km
Getting around
Mayrhofen Station
3 min walk
Innsbruck (INN-Kranebitten)
57 min drive
Restaurants
Happy End
2 min walk
Cafe Tirol
4 min walk
Mike's Sports Bar
6 min walk
Goldkind
4 min walk
Café Kostner
2 min walk
About this property
ElisabethHotel Premium Private Retreat
Luxury hotel near a train station
Consider a stay at ElisabethHotel Premium Private Retreat and take advantage of a free breakfast buffet, a terrace and a garden. Active travellers can enjoy cycling at this hotel. Treat yourself to a manicure/pedicure, a body wrap or a massage at Elisense Spa, the on-site spa. The on-site restaurant, Mamma Mia, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks include:
An indoor pool, along with sunloungers
Bike hire, self-parking (surcharge) and an electric car charging station
A banquet hall, luggage storage and smoke-free property
Tour/ticket information, massage treatment rooms and a front desk safe
Room features
All 70 rooms offer comforts such as premium bedding and bathrobes, in addition to perks such as free WiFi and safes.
Free buffet breakfast available daily 7 AM to 11 AM
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Mamma Mia
Things to do
Bicycle rentals
Billiards/pool table
Full-service spa
Gym
Hot tub
Indoor pool
Library
Sauna
Ski passes
Ski storage
Steam room
TV in common areas
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Garden
Pool loungers
Terrace
Full-service spa
5 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Built in 1979
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
More
Heating
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 120
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Welcoming dogs only
1 total pets
Food and water bowls are available
Children and extra beds
Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.20 per person, per night
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: EUR 15 per day
Pet fee: EUR 30 per pet, per day
Late check-out fee: EUR 120 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Guests under 16 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.
Property is also known as
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
ElisabethHotel Premium Private Retreat Mayrhofen
Hotel ElisabethHotel Premium Private Retreat Mayrhofen
Mayrhofen ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Hotel
Hotel ElisabethHotel Premium Private Retreat
Elisabethhotel Private Retreat
Elisabethhotel Private Retreat
ElisabethHotel Premium Private Retreat Hotel
ElisabethHotel Premium Private Retreat Mayrhofen
ElisabethHotel Premium Private Retreat Hotel Mayrhofen
Frequently asked questions
Does ElisabethHotel Premium Private Retreat have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at ElisabethHotel Premium Private Retreat?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at ElisabethHotel Premium Private Retreat on 17 Mar 2026 start from RM1,440, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is ElisabethHotel Premium Private Retreat pet-friendly?
Yes, ElisabethHotel Premium Private Retreat allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per day.
How much is parking at ElisabethHotel Premium Private Retreat?
Self-parking is available for EUR 15 per day.
What time is check-in at ElisabethHotel Premium Private Retreat?
Check-in start time: 3 PM; check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at ElisabethHotel Premium Private Retreat?
Checkout is at 11 AM. Late checkout is available for EUR 120 (subject to availability).
Where is ElisabethHotel Premium Private Retreat located?
Situated in Mayrhofen, this luxury hotel is steps away from Zillertal and Hauptstraße. Erlebnisbad Mayrhofen and Congress Zillertal - Europahaus Mayrhofen are also within 10 minutes. Mayrhofen Station is only a 3-minute walk.
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Reviews
ElisabethHotel Premium Private Retreat Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Location
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 79 out of 100 reviews
10 - Excellent
79
Rating 8 - Good. 17 out of 100 reviews
8 - Good
17
Rating 6 - Okay. 4 out of 100 reviews
6 - Okay
4
Rating 4 - Poor. 0 out of 100 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 100 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Kathleen
22 Sept 2025
Beautiful hotel in Mayrhofen. Conveniently located for biking and hiking.
A lovely hotel, recently modernised with excellent spa and wellness areas. Staff couldn’t have been friendlier and were very helpful. We loved the system they had for evening meals- a menu to order from at breakfast. Great choices for vegetarians and vegans too, all very tasty and beautifully presented. A ten minute walk to the gondola and town was an easy stroll and the ski lockers were also nice and clean. Happy to recommend this hotel.
This is a truly stunning property that looks like it has been recently renovated. The loft rooms are stunning with fabulous views. The spa area is huge with spa, finsh sauna, dry sauna rest areas and nudist only area if thats your thing. Staff throughout the hotel were very friendly and very attentive.
The hotel is a nice mix of modern and traditional. Spa was lovely and the reason that we booked the hotel. We booked with half board and had dinner every evening.
The food was mainly very good with salad bar as a starter and then multiple courses.
Some notable issues were that the hotel charges for tap water at dinner, which I understand can be a thing in Austria however it seems very unfair to neither show the prices of soft drinks or water on a menu and then charge €3 for tap water and an eye watering €7 for bottled. The service on the whole was poor with plates being clattered around, tables being cleared before we were finished and being rushed through dinner and asked to leave to set for breakfast at 9.30pm.
Some of the staff were very invasive rude and abrupt. The younger ladies who served us were very sweet and well meaning but there was a notable issue with service. I asked at the front desk for a spare key having left my key in the room and was very rudely told to return it when I found the old one.
The hotel is a walk from the main ski lift. If you want to ski the other areas the ski room isnt located very well to load and unload the car.
So in summary its a nice hotel but didnt feel friendly and welcoming and dinner which could be a lovely meal was spoiled by poor service skills. Not the best location for the nearest ski lift and poorly located ski room.
The staff in the hotel are extremely friendly and nothing is ever too much hassle. The food and drink choices are vast and there is always enough to choose from. The car park and underground car park are a great addition with plenty of space. The hotel is immaculately maintained and it is very clean everywhere. The room is a great size and will amazing views from the balcony. I could not get the air conditioner to work and over the course of the night, the room became extremely hot and it was quite uncomfortable. Also, the bed only comes with one pillow that is very flat so I ended up using two cushions from the sofa instead. It would have been good to have an extra pillow in the room. It was also quite annoying that there were no drinking facilities in the room. No kettle/tea/coffee was provided in the room so it meant you had to always go down to the bar if you wanted to have a drink and just relax on the balcony. Also, we were given a bottle of water in the room on day 1 but this was not replaced throughout the entire stay. It would have been great if you could book your spa treatments online as it was only able to be booked via email which was a long and slow process and it would have been nice if they offered couples treatments as my husband and I had to go at different times but we like to get treatments together.
Overall, I loved this hotel, it was incredible, very pretty, amazing staff and I would love to come back soon.
Das Zimmer war extrem schön und gemütlich. Das Personal vorallem im Service super freundlich und lustig. Des SPA-Bereich ist top. Wir hatten einen tollen Aufenthalt und kommen bestimmt wieder.
Ein rundherum sehr schönes Hotel. Das Personal ist sehr zuvorkommend und freundlich und das ganze Haus ist absolut sauber. Grandioser Wellnessbereich, der nie überfüllt ist, auch wenn das ganze Haus ausgebucht ist.
Den lækreste spa, maden er dejlig - venlig og serviceminded personale. Meget rent og pænt. Dog manker der ac på værelser og i restaurant i de varme måneder.
Alt spiller helt i top p å dette luksus resort i hjertet af de østrigske alper. Vi blev blæst helt bagover allerede ved check-in med velkomstdrink og menuvalg til samme aften. Egen balkon på alle værelser, kun for voksne og både spa og gourmetmad gør at vi helt sikkert vender tilbage hertil. Selvom der findes mange billigere hoteller i Alperne, så er helhedsoplevelsen aldeles fantastisk på Elisabeth. De lever helt op til PREMIUM PRIVATE RETREAT :-)
Sehr freundliches und aufmerksames Personal, sehr sauber, moderner und großer SPA Bereich, Nähe zur Penkenbahn, Skibus hält direkt vor dem Hotel, Jause ist fast eine vollwertige und sehr hochwertige Mahlzeit, Frühstück und Dinner abwechslungsreich, lecker und umfangreich.
Eine wunderschöne Unterkunft. Besonders der Badesee lädt mit entspannten Liegen nach einer Wanderung zum Entspannen ein.
Auf meine Schwangerschaft wurde gerade auch beim Essen geschaut.
Großes Lob!