Hotel Mesra Haiwan Kesayangan di Saugus

"This is a very solid budget choice near the airport. The staff are friendly. One tip: request a room away from the road. The hotel faces a 6 lane expressway so the road noise can be a bit intense in the rooms facing the street"

"Old sofa with worn out covers, and terribly smoke smelling bathroom, dog barking opposite room."

"Excellent service"

"Great place to stay!!"

"The door didn’t shut. The bathroom tub didn’t drain. The floors were dirty. It was not clean."

"The room was a very good size. I would suggest getting an upgrade on the bathroom. It was very tiny. You had to move close to the sink in order to shut the door, the toilet was extremely low sitting, there was no room to put your toiletries. A really small bathroom. Lighting was dim. I think better LED lights/bulbs would work much better in the entire room. The staff were all so helpful and friendly. I enjoyed talking with them and it was really a family style atmosphere because of them....

"The pool was not open and we did not find out until after we arrived"

"Rooms were very clean and Staff were very friendly and extremely helpful. Staff would go out of their way to assist you. I asked for a late checkout, but it was not available, however, they will hold your baggage in a secure area until you're ready to leave. I brought a suit, but there was no iron available, only a steamer in the room. I did not ask if an iron was available and had to learn crash course style how to use a steamer. It's possible they have them and I just did not think to ask....