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Ulasan tentang Irene Pool Villa Resort, Koh Lipe

4 out of 5
Irene Pool Villa Resort, Koh Lipe
91 moo 7, T. Ko Sarai, A.Mueng, Satun, Satun

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 8 daripada 13 ulasan" "
Penilaian 8 - Baik. 1 daripada 13 ulasan" "
Penilaian 6 - Boleh diterima. 3 daripada 13 ulasan" "
Penilaian 4 - Lemah. 1 daripada 13 ulasan" "
Penilaian 2 - Teruk. 0 daripada 13 ulasan" "

9.4/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

James

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place is amazing! The staff was prompt, attentive and courteous. The room was incredible! Stay nowhere else.
Menginap 5 malam pada Apr 2024
Respons daripada Management Team pada 29 Apr 2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see your review and are happy to know that you had an amazing time here at Irene. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards

4/10 Lemah

Giorgio

Menginap 1 malam pada Jan 2024
Respons daripada Management Team pada 9 Jan 2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. We regret to learn that your stay was not upto your expectations. We apologize for any inconvenience you have experienced. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
最高でした。
年末年始3泊しました。システム上のエラーで1日目オーバーブッキングされていることが判明されたことをホテルの方から直接お電話あり、その代償として姉妹ホテルの同等のお部屋、豪華なディナー招待、及び3日間使える12000バーツ分クレジットを頂きました。ホテル、ロケーションは勿論申し分ありませんが、船乗り場から最終日の船乗り場送迎まで、スタッフの対応が全て本当に素晴らしかったです。また泊まりたいです。
Menginap 3 malam pada Dis 2023
Respons daripada Management Team pada 9 Jan 2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see your review and are happy to learn that you had an amazing time here at Irene. It was our pleasure to host you. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Not as expected!
Menginap 4 malam pada Nov 2023
Respons daripada Management Team pada 7 Jan 2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. We regret to learn that your stay was not upto your expectations. We apologize for any inconvenience you have experienced. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards

10/10 Cemerlang

Shiqi

Menginap 5 malam pada Sep 2023
Respons daripada Management Team pada 7 Jan 2024
Dear Valued Guest, Thank you very much for sharing your feedback with us. We are delighted to see you review. Looking forward to extend you a warm welcome back in the near future at Irene Resort. Kind regards

6/10 Boleh diterima

Tom Arne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Not quite there yet unfortunately…
We stayed in one of the beach front villas with own pool. Positives first: the location is superb and the villas are top noch. The beach is absolutely beautiful and the zoodiac bar not far from the resort is worth a visit. The staff is super friendly and doing their best to serve the guests… But… there are for sure some improvement areas. The devils are in the details, but when you pay USD 600 + per night you expect 5 star accommodation at all levels. This fairly new resort opened in November 2022 I believe and will be completed some time late 2023 - some minor construction work was ongoing when we were there - not too disturbing. But it is clearly that all details are not in place yet - they may be minor, but again when you pay premium rates you expect everything to be in place. The main disappointment for is was the breakfast. They have a fancy app that lets you order the breakfast to the room. It is all ala carte - no buffet as you may expect for resorts like this. The food was generally ok, but they kept missing out/forgetting orders and part of the food seemed to be prepared (overcooked eggs benedict for instance) and thus was cold. When returning to get missing order for the second time, the staff actually seemed a bit annoyed. As for the location, beautiful it is, it is very noisy. The constant movement of extremely loud longtail boats close to shore really makes the resort stay less enjoyable. Last, a minor detail for the villa: it is missing an outdoor shower…
Menginap 3 malam pada Apr 2023
Respons daripada Nui pada 24 Mei 2023
Thank you for your feed back on your stay experience in our property. We regret to learn that you are not 100% enjoy during your vacation. We have taken your comment Seriously and find out the solution for the continually service improvement and better service provided. We do hope to have a chance to welcoming you in the near future.Regards,

10/10 Cemerlang

Frederik

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 8 malam pada Mac 2023
Respons daripada Nui pada 19 Apr 2023
Thank you very much for your recent stay at Koh Lipe, and I am glade to know you are satisfied on our service provided.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023
Respons daripada Nui pada 19 Apr 2023
Thank you very much for your recent stay at Koh Lipe and we do hope to welcome you back on your next trip.

10/10 Cemerlang

Henriette

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 2 malam pada Feb 2023
Respons daripada Management pada 13 Feb 2023
Thank you for your review and feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates.We hope to welcome you back to the resort in the near future. Best regardsThe ManagementIrene Pool Villa Resort, Koh Lipe

10/10 Cemerlang

Angelica

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Definitely one of those stay in your room hotels- it’s incredible!! The property doesn’t seem to have a front desk which made asking about various things confusing and awkward. Getting checked in was seamless however- waiting area and greeted by staff quickly and we able to get in an hour early:) we ordered room service and enjoyed our meals particularly the dragon fruit cocktail! I agree with other reviews- a few things need to be figured out. I would have liked to schedule a massage and afternoon tea but didn’t know how or who to go through. Otherwise great staff, very friendly and the room was just incredible! Also gave us a free ride to our next drop off point:)
Menginap 2 malam pada Jan 2023
Respons daripada Management pada 13 Feb 2023
Thank you for your review and feedback. We are glad that you enjoyed your stay and will convey your compliments to our associates.We hope to welcome you back to the resort in the near future. Best regardsThe ManagementIrene Pool Villa Resort, Koh Lipe

10/10 Cemerlang

Tyler

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Property perfect to get away from the more crowded pattaya beach area right in between sunrise and sunset beach. New property opened on Dec 15 2022. So we stayed a few days after it opened. Construction still going on but if you book a beach villa it’s not noticeable because it’s back away from the beach. Restaurant isn’t open yet but drinks and breakfast available. Staff was excellent. Manager was on top of everything. All arrangements to and from smooths.
Respons daripada Nui/Resort Manager pada 23 Dis 2022
Dear Mr. TylerThank you for your recent stay at Irene Resort Koh Lipe and grateful to learn that you are satisfied with our service provided. As we are new opening property, some facilities may not available during soft opening, We try our best to complete all facilities shortly as well as service training to our staff to complete our mission of superb guest satisfaction. We do hope to welcome you back to Irene Resort Koh Lipe for our next journey. Regards,