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Hotel Palacio del Carmen, Autograph Collection

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Luxury
5.0 star property
9.2

Wonderful

Serene escape near historic Santiago

Tranquil oasis with beautifully maintained grounds and serene rooms offering garden views, this property is a peaceful retreat near Santiago's historic centre. Delight in a delicious breakfast buffet, a memorable dinner at the on-site restaurant, and a relaxing river walk.

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM1,381
RM1,545 total
includes taxes & fees
27 May - 28 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wireless Internet: EUR 12.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Palacio del Carmen, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Palacio del Carmen, Autograph Collection?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio del Carmen, Autograph Collection on 27 May 2026 start from RM1,381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio del Carmen, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palacio del Carmen, Autograph Collection?

Self-parking is free at this property.

What time is check-in at Hotel Palacio del Carmen, Autograph Collection?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Palacio del Carmen, Autograph Collection?

Checkout is at noon.

Where is Hotel Palacio del Carmen, Autograph Collection located?

Located in the heart of Santiago de Compostela, this luxury hotel is within a 10-minute walk of University of Santiago de Compostela and Santiago de Compostela Cathedral. Alameda Park and Estatua a Ramón María del Valle-Inclán are also within 10 minutes. Santiago de Compostela Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 337 out of 517 reviews
Rating 8 - Good. 133 out of 517 reviews
Rating 6 - Okay. 27 out of 517 reviews
Rating 4 - Poor. 16 out of 517 reviews
Rating 2 - Terrible. 4 out of 517 reviews

Reviews

Verified

8/10 Good

Wing Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Still keep the daily housekeeping services.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Loved the historical and authentic feel of this place. Great breakfast and service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mr S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, food was good and so was the room.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service
Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and spacious room and super friendly staff. Food in the restaurant was delicious
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service by the staff.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Maribella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,quiet, nice rooms
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a brilliant location. 5 mins walk to heart of Santiago
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and decor
Stayed 2 nights in May 2024
Verified

8/10 Good

Elsa

Liked: Cleanliness

Great location

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here numerous times, and the quality of service and cleanliness has always been superb
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

LAIDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff is incredibly friendly and professional. Highly recommended!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Travis

Liked: Amenities, property conditions & facilities
Excellent service and close to the Cathedral for easy access.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- intriguing/interesting historical hotel. Short walk to the town square and church.
Stayed 1 night in May 2024
Verified

8/10 Good

Orlando Javier

Excellent location. Peaceful ambiance.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quality hotel in a great location to explore Santiago on foot. Very convenient to have on site parking.
Stayed 1 night in Sep 2023
Verified

8/10 Good

kamelia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was in a good location, safe & clean
Stayed 1 night in Sep 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 minutes walk from all the tourist sites yet a very quiet location right next to a peaceful river walk
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and nicely maintained hotel with lots of character. Very helpful staff
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Lunguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is very good. Hotel layout, cafe and hallway are neat. Garden will be good to relax in warm weather.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

J Kapland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a quiet area but just 7 minutes walk to the amazing cathedral and square . Great room overlooking the gardens with a side view of the cathedral. Spacious room with great facilities and very comfortable bed. Staff were amazingly friendly and helpful. Great food.
Side view from our room
Stayed 3 nights in Sep 2024