Hotels in Santa Lucia, Syracuse

"Excellent buffet breakfast, lovely grounds and great location "

"When we arrived we were told that our room would be ready within an hour which we were very happy about. Upon our return however, the room wasn't ready, and we were offered another room which we accepted. This room hadn't been cleaned so we were then offered another room which was being cleaned but nearly finished. The cleaner didn't seem to appreciate that we had been brought in but wasn't there for long. The toilet also wasn't working, and so a repair man came in to sort it, again whilst we were waiting. If we knew this we would have just waited as the room we booked was alot nicer and bigger. We were only there for 1 night so we didn't really want to make a fuss but we did feel like we had been given an inferior room to the one we requested. The room was clean, but the furnishings obviously don't get maintained very often as they were very dusty and old. The location was great as it wasn't far to walk to all the major sites/station, and the person on the reception desk was pleasant even if the room we were given didn't meet expectations. The breakfast in the morning was fine just quite basic, but generally standard like many hotels across Europe. We were offered to have a taxi booked for us however and the driver then charged us 20 Euros for a 5 minute journey. He claimed he had no change. Usually booking taxis through the hotel is quite reliable but in this case it wasn't. We were allowed to leave our bags in reception however which helped us."

"Staff"

"Perfect location. Very clean. "

"The breakfast was fresh but we had no hot tub. Room was small and air conditioning did not seem to work. "

"Great location, easy walk to all the sights in Siracusa and Ortigia. Spacious room with a Balcony overlooking the main street. Reception and Breakfast staff helpful and friendly."

"Everyone writes how kind the staff are and how delicious the food is. They are right. The staff helped me check train, bus and car rentals, kept serving hot coffee and good advice while the breakfast consists of the best meats, cheeses, pastries, jams and jiuices I've seen in a long time. They were all just so fresh, marinated and delicious. Thank you for a wonderful stay. Best wishes, David"

"Shower was very small and water leaks"

"The hotel is beautiful and the first night I was there I was in a really cool room with a loft. I left for a week and then came back and stayed another night. This time the room was underneath the restaurant and was super loud until well after 11 PM. But overall, it’s a lovely property and very well located."