The pools that sell the property on the ads have a min spend of 80 euros a day, so we reserved one as it also has a DJ. We were asked to choose which specific bed we'd like. We came down the next day to find it had gone so we took another, then around 3/4 we asked where the DJ was. Then we asked again, and again, and again. Three members of staff who all said they'd find out and be right back and they looked blank when we asked again, finally we got an answer...apparently sick, they should have been there at 12.
Had we been told we'd have spent our day and money elsewhere but to his credit the manager knocked something off our bill. Chips that came were hard and cold but were replaced. it is expensive, 12 euros for a mocktail (I am pregnant). We were delivered drinks for another bed and found them on our bill and had to ask for them to be removed. Shambles, but hopefully just a bad day for them.
Ordered room service one night, one burger was fab, the other had obviously been microwaved to oblivion and was a greasy, disintegrating mess and inedible. TV casting didn't work.
The rooms are small but nicely decorated, the shower is great if you enjoy hot and cold therapy but not much good for anything else. Taxis came promptly every time we ordered and the valets were very good.
Style over function in a beautiful setting but there isn't much to Cala Llonga (Nun on the beach is a must visit though), we would stay in Santa Eularia or the old town if we came again.