Hotel Mesra Haiwan Kesayangan di Santa Cruz

"Outside patio/pool area fabulous. Good breakfast buffet. Room very nice with everything you need. Check in was good. The hotel did not state. They had free airport shuttle but they do. Driver super helpful. Only frustrating. Issue was no hot water in the morning. Front desk acknowledged that it was a problem because so many guests were using the hot water."

"This is a great small hotel. Clean, nice big rooms, pool is amazing, great breakfast. Jorge is the best!! Thank You Jorge for everything !!!"

"Clean, relaxing, pleasant staff "

"The place is beautiful and the staff very friendly. They arranged airport transportation for us and could speak english.. good experience. "

" Exceptionally clean, quaint. Very spacious rooms available! Attached to Hotel Karao is quaint Coffee Shop Karao, Small outdoor patio, great coffee and wonderful Chocolate Banana Bread and many other baked breakfast food items. Bottled water, Front Desk and coffee shop staffed 7am-5pm. Check in 24/7, but you will be given code to retrieve room keys after about 5 pm. Phone number of local owners to help is posted if you have an issue. Staff was exceptional and friendly. Very clean and attentive....

"Impeccable et déjeuner complet et délicieux !"

"Service courtois, lit et oreillers confortable, tranquille, restaurant délicieux!"

"The staff was excellent: warm, friendly, responsive, in-person and online! Loved my room and seaside view. Especially loved the quiet rooftop lounge, which is one of the more beautiful quiet spaces I’ve experienced traveling. Only little criticism is to have a little more breakfast buffet variety during the week. Otherwise, I lived my stay!"