Hi Justin, Thank you so much for taking the time to share your experience at our property, It is greatly appreciated. We are so happy to hear that your vacation was amazing and that we got to contribute to that! We are so glad you had the opportunity to stay with us and we cant wait to have you back as a guest of ours soon!

Hi Anthony, Thank you for taking the time to leave us this kind review. We are very happy to hear that your stay at our property served its purpose as a relaxing time. We hope to have you back soon!

Hi Nicholas, Thank you for taking the time to leave us this review! We are so happy to hear that you enjoyed our property and that our staff treated you well! We hope to have you back as a guest in the future.

Hi Michael, Thank you for taking the time to leave us this review and feedback, it is greatly appreciated. We are happy to hear that overall your stay with us was a fun and enjoyable experience. The staff, cleanliness, and amenities we provide are some of our main priorities to ensure our guests have the best time possible when staying with us, so that being said we are so happy you touched on each one of those things in a positive way! As for the parking unfortunately when our property is full some guests do have to park towards the back side of our lot, this is due to us only having space for one car per room! Thankfully our property is small so the length between parking and our rooms is not to far. When you plan to stay in the future you can always ask the front desk to help with luggage and we would be more than happy to do so. We hope to have you back soon!

Hi Jessica, Thank you for taking the time to leave us this review and feedback! We are very pleased to hear your time spent with us was overall enjoyable. One of our most liked amenities is our espresso bar that we have every morning which we open fairly early for all of of our early rising guests! As for the feedback regarding being located near the pool, we do have our set quiet hours which all guests must comply with. If there is ever a situation like this feel free to call or come up to the front desk and we will handle that for you because every guest deserves to have a good time! We hope to have you back soon.

Hi Christina, Thank you taking the time to leave us this review! We aim high for our staff to be as courteous and helpful as we can be. We are very happy to hear that you recognized that, it means a lot to us. We hope to have you back a guest soon!

Hi Christopher, Thank you for taking the time to leave us such a detailed review, it is greatly appreciated. We are so happy to hear that overall you had an amazing stay with us! We are beyond happy to hear that our staff treated you with kindness and that you got use and enjoyment out of all of our useful and fun amenities. As for the feedback regarding noisy neighboring rooms, we just want to start off by saying sorry that you had to endure that, but the front desk is open 24hours so if something like this ever comes up we will make sure to put a stop to this once being informed. Everyone deserves a fun, relaxing, peaceful stay that is why we have our terms and policy's all guests must adhere to make sure everyone leaves here happy! For the mention of the business below us called the Picnic Basket they were doing remodeling which may have been the noise you heard at the time, but now they are back open and no longer under construction. We hope to have you back as a guest of ours soon!

Hi Kaycee, Thank you for taking the time to write us a review! One of the things people love most about our hotel is the convivence of our location! We are walkable to most of the main attractions of Santa Cruz! We hope to have you stay with us again.

Hi Grace, Thank you for taking the time to leave us this great review! We are so happy that you had an amazing time in Santa Cruz and at our property. We hope to have you back soon.

Hi Jon, Thank you for taking the time to leave us this review and feedback. We want to start off by saying we sincerely apologize for the major problems you faced while staying with us. It is very unlikely that we have any sort of cleanliness issues, our top priority is ensuring our facility is clean and up to standards. We did take action as soon as we were made aware of this issue, that is why we value guest input and feedback! We truly hope we can make this up to you in the future and give you the pleasant/relaxing experience each one of our guests deserves.

Hi Kimberly,We thank you so much for taking the time to leave us this great review! We are so happy to hear that you enjoyed your stay with us. We hope to have you as a guest again in the future.

Hi Cristina,Thank you so much for taking the time to leave us this review, it is truly appreciated! We are so happy to hear that you enjoyed your stay with us and we hope to have you as a guest again in the future.

Hi Ann,Thank you so much for taking the time to leave us this review! We are happy to hear that you loved our location and amenities, and that our staff treated you with kindness. I will pass on your suggestion regarding breakfast to management. We hope to have you back in the future!

Hi Richard,Thank you so much for leaving us this review! We are very happy to hear that you loved our location and the beautiful view of the ocean, and that our staff treated you with kindness. We hope to have you back as a guest in the future!

Hello Joanna, Thank you so much for taking the time to leave us this review, it is truly appreciated. We are so glad to hear that you enjoyed your stay with us along with our amenities. We hope to have you as a guest again soon.

Hi Maria, Thank you so much for taking the time to leave us this review, it is truly appreciated. We are glad to hear that you enjoyed the location of our property and that our staff treated you well.

Hi Jaelynne, Thank you so much for taking the time to leave us this review, it is truly appreciated. We are so happy to hear that your stay here exceeded your expectations. We are glad that our location and amenities made your stay even better.

Hi Allyson, Thank you so much for taking the time to leave us this review and feedback, it is truly appreciated. We apologize for any inconvenience you experienced throughout your stay. Next time be sure to ask for any recommendations at the front desk, and we will be happy to help!

Hi Soumina, Thank you for taking the time to leave us this amazing review! We are so happy to hear that your stay with us met your standards and that you enjoyed our amenities. We hope to have you back as a guest of ours in the future.

Hi Samantha, Thank you for taking the time to leave us this review, it is greatly appreciated. We are so pleased to hear that you loved our gorgeous views and aspects of our rooms! We hope to see you again soon.

Hi Virginia, Thank you for taking the time to leave us this review and feedback, it is greatly appreciated. The balcony level rooms which is the terrace level right above street level can get noisy due to the beach and warf being right across the way. We have a few other options that still have ocean views that give more privacy and more of a quiet area, if you decide to book again in the future we would love to help you find another option that better suits your needs. As for the Tv's, we do have cable as well as Chromecast, when you first turn on the TV in the room it displays the chromecast but to get cable you just switch the TV input from HDMI to TV. We are sorry you had the issue with a charge, we have never had that happen with Chromecast since from the device you choose to stream from such as a phone or a laptop you then just choose your streaming service for example Netflix then you just accept the pairing on your device and the streaming works from there. Hope that addresses some of the confusion. We hope to have you back in the future.