8/10 Baik
Patrick, Plano
Mengembara bersama keluarga
25 Dis 2025
Sukakan: Keadaan hartanah & kemudahan
Our stay right before Christmas holiday 2025 was OK. The feel of the hotel grounds/facility was good, but 3 points made our stay less than ideal: 1) The 2 double-bed situation was not great, since the beds are just a little bigger than full size beds. Thus, the beds were too small for 2 teenagers to share comfortably 2) The layout of the bedroom and bathroom was very awkward, so it's easy to disturb (light or noise) people sleeping inside the bedroom 3) The front desk seemed less than knowledgeable when it came to which rooms can connect with each other. Initially I booked one room for my family, but once I saw the small size of the beds (point # 1), I called front desk to ensure that they had connecting rooms available (the hotel was only about 10-15% occupied that night). Once she told me yes, I went online and booked a second room. However, when I approached the front desk (about 5 minutes after getting the affirmation from her) to get re-assigned to our new connecting rooms, she said she would have to see if she had one available. I mentioned to her that she had just told me that it was, just a few minutes prior, to which she had no good response. After about 20 minutes, finally she found a set of rooms that connect. It was really strange why she would tell me yes, when she really wasn't sure? The experience certainly left a bad taste in my mouth.
Patrick
Menginap 2 malam pada Dis 2025