Hilton Santa Barbara Beachfront Resort

4.0 star property
A beachfront escape where travelers can relax at Spa del Mar or borrow bikes to explore Santa Barbara's beautiful coastline and nearby attractions

Choose dates to view prices

Hilton Santa Barbara Beachfront Resort offers ocean views, mini golf, a coffee shop, and an outdoor pool. The spa provides aromatherapy and manicures. Enjoy two restaurants and bike rentals to explore nearby Presidio Santa Barbara.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Air-conditioning
The current price is RM1,077
RM1,410 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 86 of 86 rooms

HEARING ACCESSIBLE 1 KING OCEAN View 1Bedroom Suite

  • Sleeps 4

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View

7.4 out of 10
Good
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(18 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Resort View

7.8 out of 10
Good
(19 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

7.0 out of 10
Good
(2 reviews)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Hearing)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 102 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Partial Ocean View (Bathtub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • Resort view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Bathtub)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Hearing)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower, Mobility & Hearing)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Hearing Accessible King Room with Ocean View

  • Sleeps 3

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

2 QUEEN BEDS POOL VIEW - PATIO WITH FIREPIT

  • Sleeps 4
  • 2 Queen Beds

2 QUEEN POOL VW W/FIREPIT HEARING ACCESSIBLE

  • Sleeps 4
  • 2 Queen Beds

1KG BED JR STE HEARING ACCESSIBLE POOL VIEW

  • Sleeps 4
  • 1 King Bed

1 KING BED RESORT VIEW -- PATIO WITH FIREPIT

  • Sleeps 3
  • 1 King Bed

1 KING RESORT VIEW FIREPIT HEARING ACCESSIBLE

  • Sleeps 3
  • 1 King Bed

1KG 1BDRM STE PATIO WITH POOL VW AND FIREPIT

  • Sleeps 4
  • 1 King Bed

2 QUEEN BEDS RESORT VIEW - PATIO WITH FIREPIT

  • Sleeps 4
  • 2 Queen Beds

2QNS RST VW W/ FIREPIT MOBILITY ACCESS RI SHW

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Patio (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Two Queen Room with Balcony or Patio

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 3

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Resort View King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible Junior King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Junior King Suite with Bathtub

  • Sleeps 4

Hearing Accessible Junior King Suite

  • Sleeps 4

Hearing Accessible Two Queen Room with Ocean View

  • Sleeps 4

Suite With 1 King Bed, Ocean View-Mobility Accessible, Roll-in Shower

  • Sleeps 4

2 Queen Mobility Accessible With Bathtub

  • Sleeps 4

King Room With Balcony Or Patio

  • Sleeps 3

1 King Bed Cabana Pool Walkout With Fire Pit

  • Sleeps 3

2 Queen Beds Cabana Pool Walkout With Firepit

  • Sleeps 4

2 Queens Cabana Pool Walkout Hear Accessible

  • Sleeps 4

2 Queen Partial Ocean View Hearing Accessible

  • Sleeps 4

King Room With Mobility Accessible Bathtub

  • Sleeps 3

1 King Resort Vw Mobility/Hearing Access Tub

  • Sleeps 3

Room With 1 King Bed And Partial Ocean View-Mobility Accessible With Tub

  • Sleeps 3

Guest Room With 2 Queen Beds-Mobility/Hearing Accessible With Tub

  • Sleeps 4

King Room With Ocean View And Roll-in Shower-Mobility Accessible

  • Sleeps 3

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Resort View-Hearing Accessible

  • Sleeps 3

King Room With Resort View And Tub-Mobility Accessible

  • Sleeps 3

2 Queen Beds Resort View Hearing Accessible

  • Sleeps 4

1 King Jr Ste Cabana Pool Walkout Hear Access

  • Sleeps 4

1 King Bed Resort View-Patio With Firepit

  • Sleeps 3

1 King Resort View Firepit Hearing Accessible

  • Sleeps 3

2 Queen Beds Resort View-Patio With Firepit

  • Sleeps 4

One-Bedroom Cabana Suite With 1 King Bed And Pool Walkout With Firepit

  • Sleeps 4

1 King Cabana Pool Walkout Mob/Hearing Access

  • Sleeps 4

2 Queen Pool Vw W/Firepit Hearing Accessible

  • Sleeps 4

Ocean View King Room with Balcony or Patio

  • Sleeps 3

Ocean View Two Queen Room with Balcony or Patio

  • Sleeps 4

Resort View King Room with Balcony or Patio

  • Sleeps 3

Resort View Two Queen Room with Balcony or Patio

  • Sleeps 4

Junior King Suite

  • Sleeps 4

Resort View One Bedroom King Suite

  • Sleeps 4

Ocean View One Bedroom King Suite

  • Sleeps 4

Partial Ocean View King Room with Balcony or Patio

  • Sleeps 3

Partial Ocean View Two Queen Room

  • Sleeps 4
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About the area

Located in Santa Barbara Beach, a neighbourhood in Santa Barbara, Hilton Santa Barbara Beachfront Resort is near a train station and by the ocean. The area's natural beauty can be seen at Lotusland and Los Padres National Forest, while Presidio Santa Barbara and Santa Barbara Museum of Art are cultural highlights. Don't miss out on a visit to Santa Barbara Zoo. Kayaking, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Santa Barbara travel guide
View more Resorts in Santa Barbara
Map
633 E Cabrillo Blvd, Santa Barbara, CA, 93103

What's nearby

  • SANTA BARBARA, CALIFORNIA, USA - OCT 8th, 2014: city Leadbetter beach with a cruise liner
    East Beach
    2 min walk - 0.2 km
  • Giraffe
    Santa Barbara Zoo
    13 min walk - 1.2 km
  • Santa Barbara Harbor
    Santa Barbara Harbor
    4 min drive - 4.4 km
  • Stearns Wharf
    Stearns Wharf
    5 min drive - 2.2 km
  • Cabrillo Pavillion
    8 min walk - 0.7 km

Getting around

  • Santa Barbara Station
    10 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    18 min drive

Restaurants

  • McDonald's
    18 min walk
  • Santa Barbara Shellfish Company
    4 min drive
  • Starbucks
    3 min drive
  • SB Biergarten
    16 min walk
  • El Sitio
    3 min drive

About this property

Hilton Santa Barbara Beachfront Resort

Upscale resort near Santa Barbara Zoo
Located close to Presidio Santa Barbara and Santa Barbara County Courthouse, Hilton Santa Barbara Beachfront Resort provides a terrace, a coffee shop/cafe and a garden. Adventurous travellers may like the cycling at this resort. Treat yourself to aromatherapy, a massage or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes are offered at the 24-hour gym; the property also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with in-room WiFi (surcharge), with a speed of 25+ Mbps, and guests can find other amenities, such as a business centre and a hot tub.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, express check-out and 6 outdoor pickleball courts
  • A ballroom, concierge services and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 360 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 42 per day; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 12 to 35 for adults and USD 7 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • 6 outdoor pickleball courts
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 1986

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • MP3 dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 44.92 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 35 for adults and USD 7 to 20 for children
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 42.00 per day (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Fess Parker
DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton Resort Santa Barbara
Fess Parker DoubleTree Hilton Resort
Fess Parker Hilton
Fess Parker Hilton Santa Barbara
Hilton Fess Parker
Parker DoubleTree Santa Barbara
Parker Fess Santa Barbara
Santa Barbara Fess Parker
Fess Parker DoubleTree Hilton Santa Barbara
Fess Parker DoubleTree Hilton
The Fess Parker Santa Barbara DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront
The Fess Parker A DoubleTree by Hilton Resort
Hilton Santa Barbara Beachfront Resort Resort
Hilton Santa Barbara Beachfront Resort Santa Barbara
Hilton Santa Barbara Beachfront Resort Resort Santa Barbara

Frequently asked questions

Does Hilton Santa Barbara Beachfront Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hilton Santa Barbara Beachfront Resort?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Santa Barbara Beachfront Resort on 19 Apr 2026 start from RM1,077, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Santa Barbara Beachfront Resort pet-friendly?

Yes, this resort allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Santa Barbara Beachfront Resort?

Self-parking is available for USD 42.00 per day. Valet parking is available for USD 50 per day.

What time is check-in at Hilton Santa Barbara Beachfront Resort?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Hilton Santa Barbara Beachfront Resort?

Checkout is at noon.

Where is Hilton Santa Barbara Beachfront Resort located?

Located in Santa Barbara Beach, this beach resort is 0.9 mi (1.5 km) from Santa Barbara Zoo, and within 3 mi (5 km) of Presidio Santa Barbara and Santa Barbara Museum of Art. Santa Barbara County Courthouse and Mission Santa Barbara are also within 3 mi (5 km). Santa Barbara Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Santa Barbara Beachfront Resort Reviews

7.8

Good

7.8

Cleanliness

7.4

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 242 reviews
Rating 8 - Good. 47 out of 242 reviews
Rating 6 - Okay. 33 out of 242 reviews
Rating 4 - Poor. 27 out of 242 reviews
Rating 2 - Terrible. 21 out of 242 reviews

Reviews

Verified

6/10 Okay

Tanya Michele

Old. Dated. It smelled and I could hear anybody that was above me
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Yes
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anaiah

Liked: Cleanliness, staff & service, amenities
Cleanroom, walkable from stores, friendly staff
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

simon and tiffany

Disliked: Cleanliness, staff & service, amenities
Title: Significant Decline in Service and Lack of Professionalism ​We have stayed at this property several times in the past and always enjoyed our visits, which is why we chose to return. Unfortunately, our most recent stay was deeply disappointing due to a series of service failures and unprofessional conduct. ​The Valet Experience: Upon arrival, we received no assistance with offloading our vehicle. Worse, the valet team misplaced our keys for nearly 30 minutes. Throughout this ordeal, the staff remained unapologetic, dismissive, and entirely unprofessional. It was an incredibly frustrating start to our trip. ​Billing Issues: To make matters worse, we found that we were overcharged for our stay. When I approached management to resolve the discrepancy and requested an itemized receipt, my request was flatly refused. This lack of transparency regarding financial charges is unacceptable for any hospitality establishment. ​Final Verdict: While we previously valued this hotel, the combination of poor logistics, rude staff, and questionable billing practices has ensured that we will not be returning. I would advise future guests to double-check their statements and be prepared for a lack of basic courtesy from the service teams.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the mattress.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frannell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Minjeong

Disliked: Cleanliness, amenities, property conditions & facilities
Hars to find a room since there was some sort of banquet on the floor and the hall way to the bed room. Not so much option for restaurants.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Leonardo

Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets had a stain and housekeeping walked in while I was changing clothes. Worst part about it is that the front desk was minimally apologetic at checkout and right after “the incident”. Safe to say that I will never stay there again.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Kirtan

Liked: Property conditions & facilities
Rooms smell bad
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

CSILLA

Liked: Cleanliness, amenities, property conditions & facilities
Michael B front desk greeting, helpful.Super good experience.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

nour

Liked: Property conditions & facilities
Our room shared a wall with the elevator and the room shook every single time someone used the elevators so we got 0 sleep the two nights we stayed. Also the room above us sounded like they had dogs jumping all over the place and we called to complain and nothing was done.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms are spacious but a little dated/tired, could use a refresh.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marianne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was in good condition. Half the staff was ok, and half were just downright rude. The $40 daily for parking is kind of ridiculous too many added fees. The breakfast items were not good. Dinner at the bar was excellent with excellent service.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

SEUNGHYUN

Liked: Cleanliness
Disliked: Property conditions & facilities
old and outdated buildings and restaurants.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jeanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is tired and in desperate need of renovation! Did not offer guest room amenities like other resorts, barely had hotel style amenites in the rooms. Have stayed here previously years and was surprised at the decline of the property.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Raul

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

April

Jaylen was so friendly and welcoming!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eric

Liked: Cleanliness
Disliked: Staff & service
The hotel is ok. Actually the restaurant was very nice. But the place is so big and odd... Rotunda hallways have no wall hangings and seem worn out and abandoned. Some of the staff just acted ambivalent, like they didn't want to be working through the holidays.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Booked on Expedia. Got to the hotel and reservation was cancelled. Food at hotel also terrible
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
It was very rainy during our stay, but rooms smelled mildewy and there was a blower in the hallway for rain water leaking on to the carpet. The booking was made through Expedia, but when we arrived there was a $40 destination fee and $42 parking fee despite the rainy weather and a parking lot that was almost empty. Never again would we stay at this "resort".
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Nishant

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeff

Ala cart is great!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Shahin

Disliked: Staff & service, property conditions & facilities
Excellent location - but that’s about where the positives end. Front desk initially didn’t honor Expedias breakfast package. Room cleaning didn’t show up for day one from our 2-day stay. Carpets need upgrading. Checkout lady who finally comp’ed our breakfast made it sound like she’s doing us a huge favor - I had paid for it at time of reservation. Multiple common areas are not cleaned or attended to- leaves lying around, dusty walkways. Gym was also not clean abs well maintained. Will not return.
Stayed 2 nights in Dec 2025