4/10 Lemah
Lydia
2 Jul 2025
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Checked in on Friday evening and had a good experience with a young lady working the evening shift at the front desk.On Saturday night I stopped by the front desk again inquiring about a late check out on sunday. I was happy because she was very pleasant and polite . She recommended I return early morning on Sunday and sign up for the travel pass and told me for a 100pm check out it would be a 35.00 fee and to tell the front desk clerk that she recommended I come to the front desk in the early morning and sign up for travel pass and then pay the 35.00 for the late check out. So Sunday morning between 730-800 am I aproach a young man at the desk and explain what the young lady recommended and the fee i was told for a 1:00pm check out. The young man proceded to tell me late check out begins at 50.00 and goes higher each hour after that. I told him I was told 35.00 by the young lady the night before who recommended I take care of the payment and sign up for travel pass in the morning amd explained I was in San Ramon to officiate my sons wedding at the fircrest lane golf course that day and was hoping for at least 1pm check out for 35.00 as I was told the night before but he preceeded to dismiss what I said and told me we only have house cleaning till 400pm amd that it would cost me 50 and then an hour after its 75. I ended up having no choice but to pay 50.00 or sit in my officate gown in my car in 87plus degree weather until 245pm when the ceremony was to begin.
Lydia
Menginap 2 malam pada Jun 2025