Terletak di San Pedro, Brahma Blue Resort berada berhampiran dengan lapangan terbang dan di persisiran. Pembeli-belah boleh mengunjungi Belize Chocolate Company, manakala semua orang dapat menikmati keindahan semula jadi di Pantai Secret dan Mexico Rocks. Boca del Rio dan Terumbu Sawar Belize adalah dua lagi cadangan tempat untuk dikunjungi. Terokai kembara aktiviti air di kawasan ini dengan luncur angin berdekatan, atau nikmati aktiviti luar yang menarik dengan menunggang kuda and denai kembara/berbasikal. Layari panduan perjalanan San Pedro kami
Selain spa perkhidmatan penuh, hotel pangsapuri bebas asap rokok ini terdapat kolam renang terbuka dan restoran. Tempat letak kenderaan sendiri percuma dan majlis makan percuma turut disediakan. Selain itu, 2 bar/ruang istirahat, kedai kopi atau kafe dan perkhidmatan rencam terdapat di tapak hartanah. Setiap pangsapuri mempunyai 2 bilik tidur dan menawarkan perkhidmatan bilik serta sebuah balkoni. Tetamu akan mendapati sebuah dapur kecil dengan sebuah peti sejuk, sebuah ketuhar, sebuah dapur dan sebuah ketuhar gelombang mikro disediakan. Tuala salinan tersedia atas permintaan.
Brahma Blue Resort menawarkan 14 bilik penginapan berhawa dingin serta peti besi dan air botol percuma. Bilik terdapat pintu ke balkoni. Setiap penginapan dilengkapi perabot dan dihiasi secara tersendiri. Bilik penginapan di hotel pangsapuri 3.5 bintang ini terdapat dapur kecil dengan peti sejuk, dapur, ketuhar gelombang mikro dan alat memasak/pinggan mangkuk/perkakas dapur.
Bilik mandi terdapat jubah mandi, kelengkapan dandanan diri percuma dan pengering rambut. Selain itu, di dalam bilik terdapat pembancuh kopi/teh dan seterika/papan seterika. Anda boleh meminta perkhidmatan urut dalam bilik, tuala salinan dan cadar katil salinan disediakan. Khidmat pengemasan disediakan setiap hari.
Kemudahan rekreasi yang terdapat di hotel pangsapuri adalah kolam renang terbuka.
Aktiviti rekreasi yang disenaraikan di bawah disediakan sama ada di tapak atau berdekatan; bayaran mungkin dikenakan.
Para tetamu boleh memanjakan diri dengan rawatan di spa perkhidmatan penuh hotel pangsapuri. Perkhidmatan termasuk urutan tisu mendalam, urut tuaman batu, urut Swedish dan rawatan muka. Pelbagai terapi rawatan disediakan, termasuk aromaterapi dan refleksologi. Spa ini dibuka setiap hari.
Tempat letak kenderaan percuma di luar tapak hartanah dalam lingkungan 1.6 kilometer
Pengangkutan ulang-alik lapangan terbang (surcaj) dari 6:00 hingga 21:00 pada waktu terjadual dan atas permintaan
Pengangkutan ulang-alik pantai (surcaj)
Pengangkutan ulang-alik terminal feri percuma
Kereta tidak diperlukan
Tempat letak kenderaan sendiri percuma di tapak hartanah
Letak kenderaan sendiri di tapak adalah terhad
Tempat letak kenderaan di tapak hartanah termasuk pilihan di luar jalan
Mesra keluarga
Penjagaan anak (surcaj)
Taman permainan
Dapur kecil
Alat memasak, pinggan mangkuk dan perkakas dapur
Bekalan pembersihan
Dapur
Ketuhar
Ketuhar gelombang mikro
Ketuhar pembakar roti
Pembakar roti
Pembancuh kopi/teh
Pengisar
Peti sejuk
Tisu dapur
Tempat makan
Setiap hari sarapan penuh tersedia 8:00 hingga 13:00 dengan bayaran: USD 15 seorang
1 kedai kopi/kafe
1 restoran
2 bar/ruang istirahat
Majlis makan pengurus setiap hari percuma
Perkelahan peribadi
Perkhidmatan bilik terhad
Perkhidmatan cef
Perkhidmatan champagne
Tempat makan pasangan/peribadi
Bilik tidur
2 bilik tidur
Cadar disediakan
Katil lipat simpan/tambahan: USD 30 semalam
Bilik mandi
Jubah mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Sabun
Syampu
Tisu tandas
Tuala disediakan
Ruang tamu
Ruang tamu
Skrin tingkap
Kawasan luar
Balkoni
Dapur barbeku
Dok
Kayu api percuma
Kebun sayur
Lubang bakar
Perabot luar
Tempat berkelah
Teres
Dobi
Kemudahan dobi
Perkhidmatan dobi/cucian kering
Keselesaan
Kipas siling
Penyaman udara
Sistem pemanasan
Haiwan kesayangan
Haiwan perkhidmatan sahaja (haiwan kesayangan tidak dibenarkan)
Kesesuaian/Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Aras atas boleh diakses dengan tangga sahaja
Kolam renang mudah diakses kerusi roda
Laluan ke pintu masuk yang diterangi dengan baik
Meja khidmat rencam mudah diakses kerusi roda
Meja pendaftaran mudah diakses kerusi roda
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Pengangkutan ulang-alik lapangan terbang mudah diakses
Restoran mudah diakses kerusi roda
Hartanah bebas asap rokok
Perkhidmatan dan kemudahan
Air botol percuma
Bantuan lawatan dan tiket
Buku panduan
Meja/kaunter hadapan waktu terhad
Pakej lamaran/romantik disediakan
Panduan makan restoran
Pengemasan harian
Perkhidmatan penghantaran makanan
Perkhidmatan rencam
Pertukaran cadar (atas permintaan)
Pertukaran tuala atas permintaan
Peti besi
Peti besi di meja/kaunter hadapan
Seterika/papan seterika
Sorotan lokasi
Berdekatan dengan lapangan terbang
Berdekatan spa kesihatan/kecantikan
Berhampiran hospital
Berhampiran laut
Di laluan boardwalk/promenad
Di persisiran
Di pulau persendirian
Di tasik
Di teluk
Aktiviti menarik
Bola tampar pantai
Memancing
Aktiviti luncur angin berdekatan
Aktiviti menunggang kuda berdekatan
Denai kembara/berbasikal berdekatan
Kasino berdekatan
Taman tema berdekatan
Ciri keselamatan
Pengesan karbon monoksida tidak dilaporkan (hos tidak menyatakan sama ada terdapat pengesan karbon monoksida di hartanah itu atau tidak; pertimbangkan untuk membawa pengesan mudah alih)
Pengesan asap (hos telah menyatakan terdapat pengesan asap di hartanah)
Alat pertolongan cemas
Lampu luar
Sistem keselamatan
Pemadam api
Umum
14 unit
4 tingkat
Cadar ditukar atas permintaan
Hiasan berasingan
Kebun sayur
Lawatan dan aktiviti teratur milik orang tempatan
Pendidikan budaya dan ekosistem tempatan
Perabot berasingan
Pilihan tempat makan vegan
Pilihan tempat makan vegetarian
Sarapan vegetarian tersedia
Sekurang-kurangnya 80% cahaya daripada LED
Tingkap dwilapisan
Tuala (ditukar atas permintaan)
Wadah artis tempatan
Dasar
Daftar masuk
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 17:00
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk lewat tertakluk kepada ketersediaan
Fi daftar masuk lewat: USD10 untuk daftar masuk antara 19:00 dan 21:00
Umur minimum daftar masuk - 18
Daftar keluar
Daftar keluar sebelum 11:00
Arahan daftar masuk khas
Hartanah ini menawarkan pengangkutan pindahan dari terminal feri dan lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
Hartanah mengenakan caj sebanyak 3.5 peratus untuk pembayaran menggunakan kad kredit
Meja sambut tetamu dibuka setiap hari dari 8:00 - 17:00
Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan berada di meja sambut tetamu untuk masa yang terhad
Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 24 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 13:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Arahan daftar keluar
Hos memerlukan anda untuk melengkapkan perkara berikut sebelum mendaftar keluar:
Kumpulkan tuala
Buangkan sampah
Matikan lampu dan Kembalikan atau simpan kunci
Kaedah akses
Meja sambut tetamu (waktu terhad)
Haiwan peliharaan
Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD30.0 semalam
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Kemudahan tambahan
Fi untuk sarapan penuh: kira-kira USD 15 seorang
Bayaran pengangkutan ulang-alik lapangan terbang: USD 15 setiap kenderaan (perjalanan pergi balik, maksimum seramai 5 orang)
Yuran daftar masuk lewat: USD 10 untuk daftar masuk antara 19:00 dan 21:00
Bayaran katil lipat simpan: USD 30.0 semalam
Caj kad kredit tertakluk kepada surcaj sebanyak 3.5 peratus
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Penyewa untuk tempoh jangka panjang dialu-alukan
Hos tidak menunjukkan sama ada terdapat pengesan karbon monoksida di hartanah atau tidak; pertimbangkan untuk membawa pengesan mudah alih semasa perjalanan
Hos telah menunjukkan bahawa terdapat pengesan asap di hartanah
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, sistem keselamatan, alat pertolongan cemas dan lampu luar
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini dibersihkan secara profesional
Perkara yang kami harus menyebut
Hartanah ini tidak mempunyai lif
Tempahan diperlukan untuk perkhidmatan urut; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Sebuah kereta tidak diperlukan untuk pergi balik ke hartanah ini
Hartanah juga dikenali sebagai
Brahma Blue Resort San Pedro
Brahma Blue San Pedro
Brahma Blue
Brahma Blue Resort San Pedro
Brahma Blue Resort Aparthotel
Brahma Blue Resort Aparthotel San Pedro
Soalan lazim
Adakah Brahma Blue Resort mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka.
Adakah Brahma Blue Resort mesra haiwan kesayangan?
Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.
Berapakah fi parkir di Brahma Blue Resort?
Letak kenderaan sendiri adalah percuma di hartanah ini; parkir berdekatan juga percuma.
Apakah masa daftar masuk di Brahma Blue Resort?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 17:00. Daftar masuk lewat tersedia dari 19:00–
21:00 dengan fi sebanyak USD10.
Apakah masa daftar keluar di Brahma Blue Resort?
Daftar keluar adalah jam 11:00.
Adakah Brahma Blue Resort memberikan pengangkutan ulang-alik ke lapangan terbang?
Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi 6:00–21:00 (tersedia atas permintaan). Fi sebanyak USD15 setiap kenderaan dikenakan.
Di manakah terletaknya Brahma Blue Resort?
Terletak di pelantar laluan, hotel pangsapuri spa ini sejauh 0.7 mi (1.1 km) from Boca del Rio dan 3 mi (4.8 km) from Pantai Secret. Mexico Rocks dan Terumbu Sawar Belize juga dalam jarak 12 bt (20 km) pemanduan.
Ulasan
Brahma Blue Resort Ulasan
8.8
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
9.2
Kebersihan
10
Lokasi
8.0
Kakitangan & perkhidmatan
8.8
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 17 daripada 26 ulasan
10 - Cemerlang
17
Penilaian 8 - Baik. 4 daripada 26 ulasan
8 - Baik
4
Penilaian 6 - Boleh diterima. 2 daripada 26 ulasan
6 - Boleh diterima
2
Penilaian 4 - Lemah. 2 daripada 26 ulasan
4 - Lemah
2
Penilaian 2 - Teruk. 1 daripada 26 ulasan
2 - Teruk
1
Ulasan
10/10 Cemerlang
Cherron
Mengembara bersama keluarga
20 Jan 2026
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Its like being on your own private island! You have to be shuttled back and forth to the mainland. Its very quiet and peaceful. The staff is excellent! EVERYDAY the lady from the Office personally asked if we needed anything.I never received service comparable to that at any other hotel that I have stayed in. We had a washer/dryer in our unit and that was a bonus.The living space provided was more than adequate which included a large screened balcony. I ❤️ Brahma Blue.
Cherron
Menginap 7 malam pada Jan 2026
6/10 Boleh diterima
Monique
Mengembara bersama pasangan, Mengembara bersama keluarga
20 Mac 2025
Beautiful Island, Poor Communication
My family and I stayed in the penthouse at Brahama Blue Resort, and while the island and views were stunning, poor communication and service made our stay frustrating.
We arrived around 12:30 PM, as previously communicated with management, only to be told check-in wasn’t until 3 PM. Had this been mentioned earlier, we would have stayed on the main island longer instead of waiting outside.
The penthouse was spacious with breathtaking views, but several issues dampened our stay. The private hot tub, a major reason for booking, was dirty and unusable. The master bedroom TV didn’t work, and the bathroom had a strong sewage smell. Despite reporting these concerns, management was dismissive, and only after repeated messages via WhatsApp did we get any response.
On the positive side, all rooms had air-conditioning, and the café served great food. However, the biggest frustration was the boat service. Signs stated after-hours rides were 20 Belizean dollars per person, but on departure day, we were suddenly charged $100 USD for a five-minute ride—despite being previously quoted $25. They later covered half the cost, but the lack of transparency was disappointing.
Overall, the island is beautiful, but the poor communication and lack of responsiveness made this far from a perfect stay.
Monique
Menginap 3 malam pada Mac 2025
10/10 Cemerlang
David
14 Mac 2025
Sukakan: Kebersihan, keselesaan bilik
Great Stay Near San Pedro, but with some space :)
We really enjoyed Brahma Blue! Darryl was very helpful and informative before and during our stay. He wanted to make sure we knew how to get there - by going to their dock in San Pedro to get a short (5 minute) boat ride across the bay. Beautiful grounds, amazing sunsets, great restaurant with a cool owner (Chris) that accomodated my egg allergy in one of the best ways anyone has, ever. Bring a few snacks/groceries and drinks with you on day 1 as you do need to go elsewhere to get supplies. Their restaurant is open morning-night though. The condo/flat we were in was more than enough and well-setup. Nice balcony, clean, uncluttered space, great kitchen, etc.
David
Menginap 2 malam pada Mac 2025
10/10 Cemerlang
Trinda
14 Mac 2025
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Trinda
Menginap 7 malam pada Feb 2025
10/10 Cemerlang
Cody
Mengembara bersama kumpulan
10 Mac 2025
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Clean, good food, out of the way,
Cody
Menginap 2 malam pada Mac 2025
10/10 Cemerlang
Darrren
Mengembara bersama keluarga
24 Feb 2025
Sukakan: Kebersihan, keadaan hartanah & kemudahan
We were in Belize early February 2025. We had three nights with Brahma Blue and would gladly recommend it.
Highlights include beautiful rooms and a WONDERFUL cafe, where Gil makes great meals/drinks.
Very easy to get to and forth to Ambergris Caye ( 4 minute boat ride) and a big break from San Pedro. Darrell, the concierge, is helpful and even packaged a forgotten Ipad to our next destination!
Downsides are that you do need to follow a scheduled ferry ride or pay a little extra; there isn't a lot to do at Brahma Blue- kayaks weren't really set up for guests- and we did have a fire alarm monitor go off in an unoccupied room and they didn't seem to have a procedure to fix that- we all just got lucky the handyman happened to be there very late in the night.
Would recommend for sure if you are looking for quiet, somewhat affordable rooms and a good place to have a nice meal/drink.
Darrren
Menginap 5 malam pada Feb 2025
10/10 Cemerlang
Anna
Mengembara bersama keluarga
26 Jan 2025
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I really enjoyed staying at Brahma Blue with my 7yo son. Darrel and other staff members were very accommodating and welcoming. The weather wasn't too pleasant during our stay, but we still enjoyed the pool and the Coconut Cafe on the pier. It very very peaceful and quiet place if you are into that.
Anna
Menginap 4 malam pada Jan 2025
8/10 Baik
Officer
Mengembara bersama keluarga
5 Ogo 2024
Sukakan: Kebersihan
I didn't like the staircase climbing and mosquitos but the condo was nice inside and the host was nice and tried to help out with that.
Officer
Menginap 2 malam pada Jul 2024
10/10 Cemerlang
Bertina
26 Mei 2024
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Staff very nice and helpful
Bertina
Menginap 3 malam pada Mei 2024
10/10 Cemerlang
Esther
5 Mac 2024
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Esther
Menginap 10 malam pada Feb 2024
10/10 Cemerlang
Deitra
8 Mac 2023
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Deitra
Menginap 3 malam pada Mac 2023
2/10 Teruk
tamara, valley stream
Mengembara bersama keluarga
7 Jul 2022
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This place is not as advertised. Terrible wifi. Dilapidated exterior and surroundings. No beach access! Mosquito infestation m. I checked out the very next day and would have nit even stayed that night but was stranded. It’s a deserted island. Period! Don’t stay here!!!!!’nnnn
tamara
Menginap 2 malam pada Jul 2022
8/10 Baik
Kimberly
Mengembara bersama kumpulan
7 Jan 2022
Sukakan: Kebersihan, kemudahan
Fui con unos amigos y en general nos pareció muy bonito el lugar, sin embargo las puertas de nuestra suite hacían mucho ruido cada vez que las abrían.Las personas fueron muy amables.
Kimberly
Menginap 4 malam pada Dis 2021
10/10 Cemerlang
Lisha
Mengembara bersama pasangan
1 Sep 2021
Sukakan: Kebersihan, keadaan hartanah & kemudahan
I loved my hotel n my hotel room. The island alone was very beautiful. The city i didnt to much care for very busy everyday. 😍😍😍
Lisha
Menginap 5 malam pada Ogo 2021
10/10 Cemerlang
Pengembara yang disahkan
Mengembara bersama kumpulan
28 Jul 2021
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Brahma Blue has excellent staff and they make it easy for you to get access to the town and to activities. Would definitely recommend staying here if you like more space and a little more quiet. The restaurant is great too.
Pengembara yang disahkan
Menginap 14 malam pada Jul 2021
10/10 Cemerlang
Pengembara yang disahkan
26 Apr 2021
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Staying at Brahma Blue is like staying with family. You will get to know the staff and feel part of the community. The Coconut Cafe is great and the rooms/grounds are beautiful. There are sweet dogs running around the property, which adds to the homey feel.
Pengembara yang disahkan
Menginap 4 malam pada Apr 2021
10/10 Cemerlang
Pengembara yang disahkan
7 Apr 2021
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Pengembara yang disahkan
Menginap 1 malam pada Apr 2021
10/10 Cemerlang
karen
Mengembara bersama keluarga
30 Jan 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
This is a great hotel that is a short boat ride away from the hustle and bustle of San Pedro. We enjoyed relaxing by the pool and went on two amazing snorkeling excursions they arranged for us ( picked us up at the dock!). Sunsets are amazing, the room is great and the staff was friendly. I highly recommend staying here!
karen
Menginap 4 malam pada Jan 2020
4/10 Lemah
Herbert S
Mengembara bersama keluarga
2 Jan 2020
Sukakan: Kebersihan, keadaan hartanah & kemudahan
bad location
the rooms were very nice and big. But you have to know about couple things that made our stay very uncomfortable and inconvenient. first of all there is no beach ... 2nd there were so many mosquitos because of the location and we all came back home itching. but the worst thing for us for the location of this hotel.. you can only get there by boat. Boat schedule was not followed by hotel. and there are very limited amount of runs that they do. if you don't make it to boat, you pay 10$ for ride off schedule ( it added up good ) or you sit on a pier and feed mosquitos. you have to pay every time you call for the boat. restaurant on the site is nice but opens for breakfast only at 8:30. So, if you take a tour in the morning, you have to eat somewhere else. the next boat ride is at 9 and then 10 am. you will be stock at the hotel till 10 if you eat breakfast. Our bed in master bedroom made so much noise when you sleep and turn from side to side that first night we woke up exhausted. they did fix it right away though. We would not come back to this hotel. but again, if you are looking to sit by the pool all day and feed mosquitos then it's a nice place.. like I said in the beginning: rooms are nice and big , pool is clean, staff is nice. too bad we can't add video only photos. we recorded the sounds our bad on the first night. you never heard anything like that.
Herbert S
Menginap 4 malam pada Dis 2019
6/10 Boleh diterima
Pengembara yang disahkan
31 Dis 2019
Tidak sukakan: Kemudahan
Pengembara yang disahkan
Menginap 3 malam pada Dis 2019
8/10 Baik
Pengembara yang disahkan
22 Dis 2019
Sukakan: Kebersihan, kemudahan
Pengembara yang disahkan
Menginap 5 malam pada Dis 2019
4/10 Lemah
Robert
21 Dis 2019
Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Broke the cardinal rule
The condos were an exceptional value. I would have happily given this property a 10 out of 10 had they not committed the cardinal sin. They were dishonest. The first use of the showers was cause for concern. It came with an overwhelming odor of sulfur and was short on hot water. I informed the manager of the issue. His response felt dismissive and unconcerned. However, he said that someone would take a look. I returned later in the day and asked if the problem was resolved. Again, he seemed dismissive and unconcerned. He suggested allowing the hot water to run for 5 minutes before showering. While the smell of sulfur was significantly reduced, the hot water was non-existent. Based on discussions with other guests, it is clear that I was not the only one having this issue. It is my opinion that the manager was not honest about the nature or repair of the issue. I've provided digital marketing services to the service and hospitality industries for over 20 years. The first rule when dealing with a customer concern is DO NOT BE DISHONEST. Customers will be understanding and flexible as long as they are treated with respect. Dishonesty and deception are not respectful. Lastly, thoroughly research room amenities before booking. I was disappointed to find that access to certain amenities shown on the website are limited to certain rooms or villas.
Robert
Menginap 3 malam pada Dis 2019
8/10 Baik
Pengembara yang disahkan
Mengembara bersama keluarga
26 Feb 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Newer resort across the lagoon from town. Was pretty much empty when we visited. Rooms was large and well decorated and furnished. Large decks provide big views. Centrally located fresh pool is available but did not look clean. Hotel uses a water taxi style boat to shuttle you back and forth to town. Water taxi schedule is posted but not strictly adhered to. From the resort transfers to area beaches easy to arrange and reasonably valued. Local tours easy to arrange at hotel while you pay an extra 20% or so as compared to making your own arrangements. Restraunt appears to be facing some challenges in maintaining adequate inventory of some menu items. Generally speaking the prep and dish quality of meals we did order was average to better than average... the exception being the cevishee which contained only snapper as protein. Food/drink pricing is high but you have to go across the lagoon to do better. We found the staff here very approachable and fluent speakers of English. We genuinely enjoyed the conversations we had with staff. The only negatives are the coffee pot not cleaned after previous guests and beach style towels unavailable to take around.
Pengembara yang disahkan
Menginap 6 malam pada Feb 2019
10/10 Cemerlang
Pengembara yang disahkan
13 Jan 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
great resort. obviously a little trapped away from town but they do a good job with the boat shuttle.
Pengembara yang disahkan
Menginap 2 malam pada Jan 2019
10/10 Cemerlang
Pengembara yang disahkan
24 Dis 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik