Pelican Eyes Resort and Spa

Hartanah 3.0 bintang
Hotel Mediterranean yang terdapat 2 restoran dan 3 kolam renang terbuka

Pilih tarikh untuk melihat harga

Galeri foto untuk Pelican Eyes Resort and Spa

3 kolam renang terbuka, kerusi lepak pantai
3 kolam renang terbuka, kerusi lepak pantai
Standard Double Room | Peti besi dalam bilik, dihias secara berasingan
Standard Double Room | Bilik Mandi | Pancuran mandi, kelengkapan dandanan diri percuma
Bilik rawatan pasangan, rawatan badan, aromaterapi
Berdekatan Pantai San Juan del Sur, Pelican Eyes Resort and Spa menyediakan teres, taman dan perkhidmatan pencucian kering/dobi. Nikmatilah rawatan dan rias kuku tangan dan kaki, Balut nyahtoksin dan rawatan badan di Tranquila Day Spa, tapak spa. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam, menu kanak-kanak dan masakan tempatan dan antarabangsa. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan pusat persidangan dan bar.

Ulasan

8.2 daripada 10
Sangat baik

Kemudahan popular

  • Sarapan tersedia
  • Spa
  • Perkhidmatan bilik
  • Kolam
  • Pengemasan
  • Dobi

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 4 daripada 4 bilik

Deluxe Studio, 1 Bedroom

Sorotan

Laman dalam
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
Diubah suai pada 2016
Kipas siling
Bilik mandi persendirian
Pembancuh kopi/teh
  • 7 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen)

Townhome, Ocean View

Sorotan

Laman dalam
Ruang makan berasingan
Ruang duduk berasingan
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
TV plasma
Diubah suai pada 2016
  • 23 meter persegi
  • 1 bilik tidur
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Standard Double Room

Sorotan

Laman dalam
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
TV plasma
Diubah suai pada 2016
Kipas siling
Bilik mandi persendirian
  • 9 meter persegi
  • Pemandangan laut
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Villa, 2 Bedrooms

Sorotan

Laman dalam
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
Diubah suai pada 2016
Kipas siling
Bilik mandi persendirian
Pembancuh kopi/teh
  • Boleh menampung 6
  • 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
De la Parroquia 1 1/2 Cuadras al Este, San Juan del Sur, Rivas, 48600

Bergerak

  • Managua (MGA-Lapangan Terbang Antarabangsa Augusto C. Sandino) - 153 minit memandu

Tentang hartanah ini

Pelican Eyes Resort and Spa

Hotel diberikan nafas baharu pada 2016 dan terletak berdekatan Pantai San Juan del Sur
Teres, taman dan perkhidmatan pencucian kering/dobi merupakan beberapa kemudahan yang disediakan di Pelican Eyes Resort and Spa. Nikmatilah rawatan dan rias kuku tangan dan kaki, Balut nyahtoksin dan rawatan badan di Tranquila Day Spa, tapak spa. Di dua restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam, menu kanak-kanak dan masakan tempatan dan antarabangsa. Sebagai tambahan kepada pusat persidangan dan bar, tetamu boleh menyambung untuk akses Internet wayarles percuma.
Manfaat tambahan termasuk:
  • 3 kolam renang terbuka dengan kerusi lepak pantai
  • Percuma letak kenderaan sendiri
  • Sarapan pesanan masak (surcaj), pengangkutan ulang-alik lapangan terbang pergi-balik (surcaj) dan bantuan pelancongan/tiket
  • Perkhidmatan perkahwinan, peti simpan selamat di meja/kaunter hadapan dan Bilik rawatan urut
Ciri-ciri bilik
Semua bilik tetamu dihias secara berasingan dan disertakan dengan keselesaan seperti penyaman udara, di samping sentuhan bermakna seperti Wi-fi percuma dan peti besi.
Lain-lain kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan pancuran mandi dan kelengkapan dandanan diri percuma
  • Laman dalam, peti sejuk dan alat memasak/pinggan mangkuk/perkakas dapur

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma dan Internet berwayar

Tempat letak kenderaan dan pengangkutan

  • Sekatan ketinggian dikenakan untuk tempat letak kenderaan di tapak hartanah
  • Pengangkutan ulang-alik lapangan terbang 24 jam atas permintaan dengan surcaj
  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • Setiap hari sarapan pesanan masak tersedia 7:30 hingga 10:30 dengan bayaran: NIO 210 hingga 360 untuk orang dewasa dan NIO 5 hingga 12 untuk kanak-kanak
  • 2 restoran

Restoran di tapak hartanah

  • Bistro La Canoa
  • La Cascada

Aktiviti menarik

  • 3 kolam renang terbuka
  • Spa perkhidmatan penuh

Mesra keluarga

  • 3 kolam renang terbuka
  • Peti sejuk dalam bilik

Kemudahan

  • Meja/kaunter hadapan waktu terhad
  • Peti besi di meja/kaunter hadapan

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • Pusat persidangan

Kawasan luar

  • Di pergunungan
  • Kerusi lepak tepi kolam
  • Taman
  • Teres

Spa perkhidmatan penuh

  • 1 bilik rawatan
  • Aromaterapi
  • Balut badan
  • Balut nyahtoksin
  • Bilik rawatan pasangan
  • Lulur badan
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Spa dibuka setiap hari
  • Urutan Sweden
  • Urutan tisu dalam

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan perjalanan mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • 1 tingkat
  • Dibina pada 2004
  • Hartanah bebas asap rokok
  • Seluruh hartanah diubah suai - Februari 2016
  • Seni bina Mediterranean

Kemudahan bilik

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Pancuran mandi

Hiburan

  • Saluran kabel

Makanan dan minuman

  • Alat memasak, pinggan mangkuk dan perkakas dapur
  • Pembancuh kopi/teh
  • Perkhidmatan bilik terhad
  • Peti sejuk

Lain-lain

  • Hiasan berasingan
  • Kipas siling
  • Penyaman udara
  • Peti besi
  • Seterika/papan seterika atas permintaan
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 21:00
Fi daftar masuk lewat

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari

Arahan daftar masuk khas

Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan
Meja sambut tetamu dibuka setiap hari dari 6:00 - 22:00
Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan berada di meja sambut tetamu untuk masa yang terhad
Untuk membuat pengaturan daftar masuk sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 22:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
This property is a walking property with many stairs, and may not be suitable for guests with mobility issues.

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 5 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Fi untuk sarapan pesanan masak: kira-kira NIO 210 hingga 360 untuk dewasa dan NIO 5 hingga 12 untuk kanak-kanak
  • Bayaran pengangkutan ulang-alik lapangan terbang: NIO 1200 seorang (sehala)
  • Yuran daftar masuk lewat

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Sekatan ketinggian parkir dikenakan
Kanak-kanak di bawah umurĀ 12 tahun tidak dibenarkan masuk ke dalam kolam renang tanpa pengawasan orang dewasa
Tetamu di bawah 8 tahun tidak dibenarkan masuk ke spa

Hartanah juga dikenali sebagai

Pelican Eyes
Pelican Eyes Resort
Pelican Eyes Resort San Juan del Sur
Pelican Eyes San Juan del Sur
Hotel Pelican Eyes
Pelican Eyes Hotel San Juan Del Sur
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Pelican Eyes Resort Spa
Pelican Eyes Resort Spa
Pelican Eyes Spa Juan Del Sur
Pelican Eyes Resort and Spa Hotel
Pelican Eyes Resort and Spa San Juan del Sur
Pelican Eyes Resort and Spa Hotel San Juan del Sur

Soalan lazim

Adakah Pelican Eyes Resort and Spa mempunyai kolam?

Ya, hartanah ini mempunyai 3 kolam renang terbuka.

Adakah Pelican Eyes Resort and Spa mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Pelican Eyes Resort and Spa?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Pelican Eyes Resort and Spa?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 21:00.

Apakah masa daftar keluar di Pelican Eyes Resort and Spa?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Pelican Eyes Resort and Spa memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang yang beroperasi (tersedia atas permintaan). Fi sebanyak NIO1200 seorang dikenakan.

Di manakah terletaknya Pelican Eyes Resort and Spa?

Terletak di tengah-tengah San Juan del Sur, hotel spa ini sejauh 10 minit berjalan kaki dari Gereja Saint John the Baptist dan Pantai San Juan del Sur. Petroglyph dan Denai Rumah Api Lama juga dalam jarak 15 minit berjalan kaki.

Pelican Eyes Resort and Spa Ulasan

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 62 daripada 138 ulasan
Penilaian 8 - Baik. 44 daripada 138 ulasan
Penilaian 6 - Boleh diterima. 18 daripada 138 ulasan
Penilaian 4 - Lemah. 10 daripada 138 ulasan
Penilaian 2 - Teruk. 4 daripada 138 ulasan

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.2/10

Keadaan hartanah & kemudahan

Ulasan

10/10 Cemerlang

CR, USA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Beautiful hotel

Beautiful hotel overlooking San Juan Del Sur. Great facilities, friendly staff. Good breakfast. Thanks for the room upgrade!
Menginap 3 malam pada Apr 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

gem Of a place but needs some better management

Wonderful location and foundation. Better management is needed to give a better overall experience. We stayed at one of the highest condos and were given an overview during check in about the pool and bar to enjoy it during stay. Unfortunately we found later that bar is only open for weekends. Very disappointed because we were struggling to get vegan and allergy friendly food there and had hoped bar menu might accommodate. Had sent a note ahead about our food restrictions but received no response. Luckily in San Juan del sur there are food places accommodating. Felt bad for the drivers since there’s few of them to ask to drive us to top rather than taking stairs since I had a broken toe. They really need more drivers - or clearer understanding of expectations Couldn’t use room upstairs to sleep since air conditioning didn’t work
Menginap 6 malam pada Apr 2018

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Beautiful Views... that’s about it.

We had a room that we need to get a ride up to in a truck, and Had to walk down a thousand steps to get down. The bar by our room was closed, no room service, so up and down. The beds not comfortable at all, and old dusty towels. Staff could care less that we were even there. the food was so-so, cocktails took about 30 minutes to get. I would not stay here again.
Menginap 4 malam pada Mac 2018

2/10 Teruk

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Although the hotel is beautiful I would not recommend this to anyone. The hotel staff at the front desk were rude every single day. They should consider changing the people that they have working at the front desk. Since the moment we got there they were very unfriendly and made us feel unwelcome. The fact that the hotel is located at the to of the mountain is ok, we just had to depend on shuttles to get to the bottom part in order to get into town. The shuttle service ends at 10pm. We did not know that. We tried leaving past 10:20 pm and when I called the front desk they said ā€œshuttle service ended at 10 pm.ā€ I asked if they could call a cab for us and they said ā€œwe don’t have a number for a cab.ā€ After this I expressed how unhappy I was because the gentleman was not willing to help us. He immediately called us a cab. This made me feel trapped as if I had a to follow a curfew. Besides that the hotel room did not have a blow dryer or iron. You have to call front desk to pick it up. That’s another shuttle drive to the front desk. The Shuttle drivers and maids are nice. The front desk people and the service at the restaurant are horrible. The place as beautiful as it is, well it’s just inconvenient. I will not reccoment to anyone and I won’t come back to this resort.
Menginap 6 malam pada Mac 2018

8/10 Baik

Stephen

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Wonderful views. Great location.

Short walk to beach and restaurants. Luggage delivery to rooms needs improvement as room access is too steep to permit self-carry or bellman style checkin. Delivery by back road via cheap is too slow.
Menginap 2 malam pada Mac 2018

10/10 Cemerlang

Jorge L

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Mac 2018

8/10 Baik

Kenneth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Nice room, good service and nice location.

We spent two nights at the Pelican Eye's Hotel, and were overall quite happy with our stay. The staff is friendly and speaks a reasonably amount of English, if you are not comfortable with Spanish. The location is great with a good view of the ocean - we even had the view from our bed (which was comfortable). Included breakfast is a bit above average and there are different options to choose from. However, all these niceties don't come for free; expect to pay more than double for drinks, beers (2.5 USD wo tax and tips) etc relative to other places. Also there are quite a lot of stairs to traverse if you want to get around by food - they do, however, provide free transport around the hotel grounds. They also offer shuttle services to surrounding beaches for 10 USD.
Menginap 2 malam pada Jan 2018

8/10 Baik

christian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Dejligt resort med god beliggenhed

3 overnatninger, med rigtig god service. Vi havde bestilt et standard værelse, og desværre var air condition enheden utroligt støjende. Hotellet sendte en medarbejder første aften, men han kunne desværre ikke gøre noget ved enheden. Næste dag talte jeg med receptionen, og de sendte en ny medarbejder op for at undersøge enheden, og samtidig tilbød de at flytte os til et andet værelse. De opgraderede os til den tilstødende villa. Utroligt flinkt og service minded personale, og god hÄndtering af problemet. Morgenmaden var inkluderet, men man kan ikke vælge alt pÄ deres menu. Der stÄr i velkomst brevet fra receptionen at man kan opgradere sin morgenmad ved at betale pris forskellen, men det kunne vi altsÄ ikke. Om det var en fejl fra personalet, eller en fejl i velkomst brevet er uvist. Under alle omstændigheder sÄ var morgen maden rigtig god, og kaffen ligesÄ !
Menginap 3 malam pada Nov 2017

10/10 Cemerlang

Aaron, Vancouver, BC

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Trip of a lifetime

Such an amazing hotel - super clean, amazing facilities. But most importantly was how great the staff were. Krystal (sorry for not knowing the spelling of your name) - saved my butt; I left my bag at reception and was on the way to the airport - she called the taxi driver, and had staff hand deliver to me when we went back for it. Mucho gracias! You won’t be disappointed
Menginap 2 malam pada Nov 2017

6/10 Boleh diterima

Brittany, TX

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik

Mixed Review

The hotel was quiet, the rooms were clean and comfortable and the staff were friendly. The water faucet in our shower broke and our AC didnt work so they gave us a very nice updrade. The shower in the upgraded room didnt work either. They didnt fix it. There is nothing going on. tThey didn't even play music and there was not a single person in sight. The second issue is the stairs. There were 288 stairs to walk up to get to our room! Yes, 288, and we weren't even at the top of the resort. There is a driver to drive you there if you want to tip him each time, but we were back and forth from our room and town alot and that would have been super expensive. The transportation to any local attraction is 10 times more expensive than any shuttle service in town, AVOID HOTEL PROVIDED TRANSPORT. Unless your pockets are super deep just don't do it. I consider the price of their transport to be the definition of price gouging. Our last night we decided to have dinner at the resort, (their food is SUPER expensive). My husband ordered filet mignon, which came out as folded over flank steak to make it look thicker. My lobster was way overcooked and the person working at the bar had to walk to the main bar (which is far) to get our food. Needless to say it was cold by the time we got it but we felt so bad for the guy that had to go pick it up down those stairs that we didn't complain. There are better places in town for much less money and you will probably be happier with one of those.
Menginap 6 malam pada Nov 2017

8/10 Baik

Ricky

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great but Older.

In this area this place was a great place. Safety and accommodating was the strong points. This place is getting old and needs some upgrading and repairs. It is very nicely done, just older. Loved the bathrooms!
Menginap 1 malam pada Okt 2017

10/10 Cemerlang

Mick, Tegucigalpa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Excellent hotel a beautyfull beach

The hotel es beautyfull, very near the beach but also very quiet and secluded, the view is amazing, the pools are so beautyfull, everything is high level I higly recommended, Oh and is also in a marvelous beach
Menginap 1 malam pada Okt 2017

10/10 Cemerlang

Arturo, Costa Rica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Nice Place

Family hotel well located and good rooms. The restaurant's food is average and its price is expensive for the quality it offers. In food you must go to another place.
Menginap 2 malam pada Sep 2017

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Nice hotel but under staffed.

Well appointed hotel situated few minutes from SJS. Spacious room. Under staffed and lacked attention to detail. Need to improve bedding experienced. Not enough pool towels.
Menginap 1 malam pada Sep 2017

10/10 Cemerlang

Monica, San Francisco, CA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great hotel and location.

The hotel is great. Set upon a hill on the outskirts of town but very easy to get to the central part of town (as it's a small town). The views are amazing and the hotel staff is wonderful. The food and drinks are good and the room was clean and comfortable. We would definitely come back and stay here again.
Menginap 10 malam pada Jul 2017

6/10 Boleh diterima

kenny, Hong Kong

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan

Beautiful view of San Juan de sur beach

Disappointed by having no TV , terrible shower water meaning shower doesn't work normally. Inconvenient running up and down the room for dining . But still recommend friends to stay during vocation .
Menginap 2 malam pada Jul 2017

4/10 Lemah

GC, Seattle, WA

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Hotel Staff not prepared to handle situations

I arrive around 6:00 pm, and in the reception there was a lady complaining that her cabin did not have A/C, I thought that was an isolated event, but it was not. My cabin did not A/C as well, and I had to wait almost like 2 hours until they told me they were going to give me another cabin, I do not understand why they had to wait almost 2 hours to decide that they were going to give me another cabin. Breakfast was a hold other dilemma, they ran out of food, and the lines were absurd.

8/10 Baik

Pierre

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Our entire trip to Nicaragua was wonderful. We stayed at Pelican Eyes for 1 week, in a regular room. It was spacious, clean and comfortable. It afforded stunning views of the harbor and the town below. The food in the restaurant was very good, and reasonable priced by North American standards. The staff was friendly, and always ready to be helpful. Most had difficulty in speaking English, but between their limited capabilities and ours in Spanish, and with gestures, communications were good. Word of caution: there are no elevators, and the hotel is built in a mountain side. We had the second room from the reception area, and we had to climb 50 steps to our room. There were 240 steps to the uppermost rooms. Those steps are not adequately lit at night, so some caution should be exercised. The hotel is conveniently located, within walking distance of most anything in San Juan del Sur. We would return to this hotel if we were to come back to San Juan. Photos are view from our room, both daytime and sunset.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great place to stay and rest. Very close to town, but yet very private. We will b back again.

10/10 Cemerlang

JosƩ, San Salvador

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

The best hotel in San Juan del Sur

Let's start by saying this: it's expensive and it's worth it. This is by far the very best hotel in San Juan del Sur (I've stayed at/visited almost all of them). The facilities are amazing. They have rooms and villas that are absolutely honeymoon material. They have three great pools and 2 restaurants (They let you drink in the pool, which I believe is absolutely amazing). The whole experience was great, only down side is that since it's SO BIG, you need a shuttle to get around, and if you go to the town (Where the bars are), they charge you $5 per trip. On the bright side, they also offer a shuttle that goes down to the town and then back to the resort every hour from 2:00 PM to 9:00 PM. So if you like to party hard all night, you'll have to get a taxi to get you back to the resort, otherwise you won't make it. Food at the restaurants was great, the staff was kind and the villa I stayed in was marvelous, try to get the Casa Sosiego if you can, if you don't like it, I dare you to send me a reply. You will love it here. Perfect for couples.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Nice stay

Stay was great although there was a wedding the same weekend and pool and restaurant was closed in phase 2 (where I was staying) so you had to get them to come get you to bring you back to phase 1 on the other side of the property. This was a slow process sometimes. I wish that they had put me in phase 1 after knowing about the wedding. Also, the towels looked a bit weathered.

8/10 Baik

Lynne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Beautiful view of San Juan del Sur

The location was fantastic and the view was wonderful. However, I had booked two rooms requesting that they be close to each other but they were at opposite ends of the complex. One was a standard style hotel room and the other was a beautiful condo style accommodation. Room #1 had issues with bugs. There was a cockroach under the covers and the bathroom was full of ants. Maintenance came and sprayed, but it was still pretty awful. Room #2 was fine. Online and when we checked in we were told we would receive a complementary breakfast so we went to it and then they told us because we booked through Hotels.com that we didn't qualify and tried to charge us. They did the right thing by us and waved the bill because the knew they told us upon check in that it was included. The rooms are quite spread out and a shuttle was needed to get anywhere. They were very prompt in picking us up anytime we wanted go go anywhere. Overall it was a nice place to stay.

10/10 Cemerlang

CLAUDIO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Gigi, Managua

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Awesome!

Great spa services! I enjoyed the room as well. Everyone was nice and helpful. Food was good. I would go again and spend more time.

2/10 Teruk

Kerry , US

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Comepletely disatisfied

No wifi for 2 days,telephone broken first day also.Hotel charges 10.00 for drinking water which is a plastic bucket and spigot with no lid!!! Booked king bed while standing at reception.Then was told not available.Saw maybe 10 guests, hotel was not even remotely fully booked? Why no king room available? Ocean view room was peek a boo thru the trees.Took 20 minutes to obtain 2 towels while at pool.We were the only 2 guests at the pool.Why so long of a wait? Had to ask 6 times for water at breakfast before receiving.Which included 2 trips to to the counter myself to ask.I could go on and on about how completely disappointed I am in this 1 star hotel which charges 4 star prices !!! I do not write reviews but was compelled by the lack of service and utter disregard by some of the staff.Would NEVER recommend this hotel !!!!!!! Save your money and stay anywhere else !