Hotel Spa di San Fernando

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Enjoyed the breakfast buffet. A variety of foods. We were on C side. With pool view and it was lovely. Hotel seems to be doing some well needed upgrades. But delta clean and safe. And beach front. Similar vibes to Mexico. As a Canadian. "

"I recently stayed at this hotel and, unfortunately, it felt much closer to a 3-star experience than the advertised 4 stars. For a property charging over $250 per night, the overall value and quality were disappointing. One major issue was the TV entertainment. There were virtually no channels available , not even basic local channels. The only option was to log into Netflix or other streaming services using your personal account, which can be difficult or impossible for international travelers...

"The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!..."

"True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our...

"The shops nearby is convenient. The problem with the kitchen is only 1 outlet is available. Had to unplug the ref to be able to use the microwave, toaster & portable stove. No bath soap was provided. The roll away bed was not comfortable to sleep on. Had to stand on the bed to adjust the fan(that is a safety issue). No kitchen utensils (knife). Smell coming out of the bathroom is a health issue. Since there was no AC it was very uncomfortable to sleep even fam was provided."