Best Western Plus Palo Alto Inn & Suites

2.5 star property
San Antonio hotel in South San Antonio with free breakfast and fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Free full breakfast
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool
Free toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is RM370
RM432 total
includes taxes & fees
22 Sept - 23 Sept
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Room options

Available filters for rooms
Showing 3 of 13 rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Pillow-top bed
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Lackland Air Force Base - 11 min drive
  • River Walk - 13 min drive
  • Alamodome - 13 min drive
  • Alamo - 13 min drive
  • Lackland Air Force Base Visitor Center - 13 min drive

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel located in South San Antonio
Consider a stay at Best Western Plus Palo Alto Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and free newspapers
  • ATM/banking services, a 24-hour front desk and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on 22 Sept 2024 start from RM 370.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Palo Alto Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Palo Alto Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Palo Alto Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Palo Alto Inn & Suites located?

Located in South San Antonio, this hotel is 2.3 mi (3.6 km) from Baptist University of the Americas and within 6 miles (10 km) of Lackland Air Force Base and Medina River. San Antonio River and San Antonio Western Shooting are also within 9 miles (15 km).

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1003 reviews" "
Rating 8 - Good. 284 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 50 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Stayed 1 night in Aug 2024

4/10 Poor

Ramon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet great place
Stayed 1 night in Aug 2024

8/10 Good

Cassandra

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the rooms are pretty big. The pool and everything was really clean will be staying again!
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient to a lot restaurants. The staff was friendly . The only bad thing the elevator was down .
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was infested with small black ants. My wife and I killed at 100 of them in the bathroom and on the desk in the room. And there was no less than a thousand of them in the pool area. The ants were not the only issue. The elevator was of of service, the jacuzzi was not working and had exposed electrical wires on the timer, and a car had its back window smashed in, in the parking lot. Would not recommend staying.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

Travelled with family
Elevator broken. Lights went out in the middle of breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and helpful. I didn't like how I could hear other rooms easily, but I did like the way the staff was accommodating. The Best Western is across the street from Palo Alto College and there is a gas station in walking distance.
Stayed 1 night in Aug 2024

10/10 Excellent

Edgar

Stayed 1 night in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Analisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place for us was good for the price and the convenience. There were a few things that couldve been better but im not sure they couldve been fixed. The walls and floors are super thin. We could hear everything around us. From the neighbor guest's tv and conversations, to the upstairs guest's children running around till 3am, to the hearing people outside from our window. Im sure if we go back for another visit, it'll be a better, more exciting stay. Breakfast was pretty great and staff were friendly. I just think it was a bad weekend with the rain, people, etc.
Stayed 1 night in Jul 2024

4/10 Poor

Rosa

Travelled with family, Business traveller
Breakfast was good, needs to be upgraded furniture, linen and towels very old. we found cockroach on the first day and sofa in our room seemed to be aunt infested.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

6/10 Okay

Keylee

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Jaime

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff was very stingy. We asked for a play pen and they were out of them. We asked for extra towels(only 2 towels per room): staff said they were out of towels. We went for breakfast at 830 am and I asked the staff for a banana and they responded that they only put out a certain number each morning. Even though i could see more bananas in their kitchen. Don’t plan to stay there ever again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is beautiful but the containers on the property look awful
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities
It was nice, quiet, and comfortable. the bad thing we experienced was someone had tampered with our smoke detector in our room and it was still missing the cap to it, and there was old trash and hard candy on the floor underneath the sitting bench.
Stayed 1 night in Jun 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Erick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024