Hotels in Samac, Oshawa

"They could of had more of a selections for breakfast. Not much protein provider. The room we got, the bathroom wasn’t cleaned well. There was someone’s hair in the bottom of the shower floor. White out on the toilet set. Ink pen marks over the bathroom sink. Not enough towels were we needed to ask for nore. The Capet I. The hall ways were old dirry and stained We were up most of the night due to pwople partying and playing hockey in the hall ways To top it off, there wasn’t even got water to shower in the morning. It was a dispointing stay! The olny good thing was the pool"

"We chose this hotel because Best Western markets itself as clean, safe, and family-friendly, with amenities like pools and breakfast. Unfortunately, this stay did not reflect that standard. This is my second concerning experience with Best Western. During a previous stay at Best Western Plus Lamplighter Inn & Conference Centre, there were hazards including a protruding nail and unsafe pool conditions that led to a child being injured. This stay was worse. A staff member knocked and entered our room before I could respond while I was inside with my children and half dressed. This was a serious breach of privacy and safety. The room itself felt unsafe. The bathtub tap came off in our hands, flooring had visible gaps and uneven areas that could easily cause a fall, and electrical outlets were loose. We were moved to a second room, however the conditions were similar, indicating this was not an isolated issue. Cleanliness was unacceptable. There was thick dust throughout, and we found visible blood stains on the comforter that appeared to have been previously marked but not removed. The pool area showed clear water damage and maintenance concerns. Overall, this property appears poorly maintained, with patchwork repairs creating additional hazards. This environment is not consistent with Best Western’s values or a family-friendly brand and is hazardous to both guests and employees."

"They loved the breakfast and the beds were super comfy. "

"Room was very clean and staff there are very friendly and helpful! "

"Overall good but breakfast choice was not as diversed as past experience and limited access to the gym because of some kids not following the rules "

"The hotel was very loud with kids knocking on doors all night . We were told our floor had no hockey kids and was not true and at 10 pm quiet time it was midnight and kids running around staff just laughed "

"Breakfast was fresh, room clean, staff were very nice, pool was a life saver for the children. Nabeeka at the front desk was very helpful!"

"Fresh and delicious breakfast, great staff and valuable price"

"Very clean rooms and lobby area. The staff at the front desk were super accommodating and friendly. "