Travelers step into historic charm by day and retreat to modern comforts by night, with opportunities to savor coffee or browse unique art pieces in Salzburg.
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Photo gallery for Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum sits in the heart of Riedenburg, blending luxury with convenience. Guests browse distinctive artwork in the on-site gallery, shop nearby, or relax with a coffee at the hotel's cafe.
Located in Riedenburg, a neighbourhood in Salzburg, Am Neutor Hotel Salzburg Zentrum is near the airport and near a train station. Festspielhaus Hall and Moenchsberg Museum of Modern Art are cultural highlights, and some of the area's attractions include Salzburg Toy Museum and Museum of Natural History. Freibad Leopoldskron and Mirabell Gardens are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Salzburg travel guide
Neutorstrasse 8, Salzburg, Salzburg, 5020
What's nearby
Getreidegasse
5 min walk - 0.5 km
Mozart's Birthplace
6 min walk - 0.6 km
Old City Hall
6 min walk - 0.6 km
Salzburg Cathedral
8 min walk - 0.7 km
Salzburg Christmas Market
8 min walk - 0.7 km
Getting around
Salzburg Aigen S-Bahn
8 min drive
Salzburg Mülln-Altstadt Station
18 min walk
Salzburg (SZG-W.A. Mozart)
7 min drive
Restaurants
Sternbräu
6 min walk
220 Grad
7 min walk
Meissl & Schadn
5 min walk
Balkan Grill Walter (1. Salzburger Bosna Grill)
5 min walk
KAVA coffee roasters
8 min walk
About this property
Am Neutor Hotel Salzburg Zentrum
Upscale hotel near Salzburg Christmas Market
Near Mirabell Palace, Am Neutor Hotel Salzburg Zentrum provides a terrace, an art gallery on-site and a shopping centre on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), a free casino shuttle and self-parking (surcharge)
Coffee/tea in reception, tour/ticket information and smoke-free property
A lift, a front desk safe and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with baths or showers and free toiletries
Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 19 per person
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bar am Neutor
Things to do
Art gallery
Designer stores
Piano
Shopping centre
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Terrace
Accessibility
Lift
More
1 building
4 floors
Banquet hall
Built in 1970
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
80-cm flat-screen TV with cable channels
Food and drink
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 19 per person
Self-parking fee: EUR 19.00 per day
Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 50101-000082-2020
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg
Frequently asked questions
Is Am Neutor Hotel Salzburg Zentrum pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Am Neutor Hotel Salzburg Zentrum?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Am Neutor Hotel Salzburg Zentrum on 15 Mar 2026 start from RM317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Am Neutor Hotel Salzburg Zentrum?
Self-parking is available for EUR 19.00 per day. Limited spots are available.
What time is check-in at Am Neutor Hotel Salzburg Zentrum?
Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Am Neutor Hotel Salzburg Zentrum?
Checkout is at 11 AM.
Where is Am Neutor Hotel Salzburg Zentrum located?
Located in Riedenburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Salzburg Christmas Market. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 5 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 18 minutes.
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Reviews
Am Neutor Hotel Salzburg Zentrum Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
Matthew
Stayed 2 nights in Oct 2025
6/10 Okay
Edna
3 Sept 2025
Liked: Room comfort
The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
Layne
Stayed 2 nights in Sep 2025
8/10 Good
Laura
14 Dec 2024
Great location. Staff was very helpful. Large room, especially for Europe.
Laura
Stayed 1 night in Dec 2024
6/10 Okay
carmelita
22 Sept 2025
the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
The place is more hostel than hotel.
There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked.
Cleaning services were poor. They left the sheet and floor uncleaned.
The place itself is more gloss than content.
The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information
The breakfast (food, price, and staff) were quite good.
Its basically Fawlty Towers without the irony or comedic talent.
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
April
Stayed 2 nights in Sep 2024
4/10 Poor
Richard
4 Jun 2024
Disliked: Staff & service
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job.
The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs.
Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Teresa
Stayed 1 night in May 2024
8/10 Good
Harald
29 Oct 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated.
My room was one floor up from the ground floor ( 1st Floor)
the carpets in the hallways are very badly worn and torn.
The carpet in my room looked awful.
I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old.
All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
Harald
Stayed 1 night in Oct 2025
8/10 Good
Lloyd
19 Jul 2025
Liked: Cleanliness, room comfort
Clean and tidy rooms but are a
Little old fashioned. Beds was comfortable but a little springy. Staff are
Friendly and welcoming. Good location and close to the old town
Great location, we used the tunnel to visit the historical city
ed
6/10 Okay
Amit
19 Sept 2025
3 night stay
While the staff was friendly and helpful, there are a number of issues to be highlighted: the phone in the room was not working - so had to go to the reception for every request. The toilet was of a design I had never seen in my life. Worst, there was no coffee machine in the room. So when we grabbed a coffee from the kitchen, we charged 2.70 Euros each, which was reversed after we argued about it. Which hotel nowadays does not have a coffee machine in the room??
Amit
Stayed 3 nights in Sep 2025
6/10 Okay
Walter
14 Aug 2025
Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.