The Metropolitan Inn

2.5 star property
Hotel with free parking, near City Creek Center

Choose dates to view prices

Located near the University of Utah, The Metropolitan Inn offers a comfortable retreat with free in-room WiFi, dry cleaning, and a helpful concierge. The multilingual staff at the 24-hour front desk ensures support whenever needed.

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Handicap King Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Tempur-Pedic bed
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
524 S West Temple, Salt Lake City, UT, 84101

What's nearby

  • Salt Palace Convention Center - 13 min walk - 1.1 km
  • Eccles Theater - 13 min walk - 1.1 km
  • City Creek Center - 16 min walk - 1.4 km
  • Delta Center - 18 min walk - 1.5 km
  • Temple Square - 18 min walk - 1.5 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬7 min walk
  • ‪Sol Agave - ‬3 min walk

About this property

The Metropolitan Inn

Hotel near Salt Palace Convention Center
Close to City Creek Center and Temple Square, The Metropolitan Inn provides dry cleaning/laundry services, a 24-hour business centre and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A lift, multilingual staff and luggage storage
  • Free newspapers, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Tempur-Pedic beds, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Frequently asked questions

Is The Metropolitan Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Metropolitan Inn?

Self-parking is free at this property.

What time is check-in at The Metropolitan Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Metropolitan Inn?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Metropolitan Inn located?

Located in Downtown Salt Lake City, this hotel is within a 15-minute walk of Salt Lake City and County Building, Salt Palace Convention Center and City Creek Center. Temple Square and Conference Center are also within 1 mile (2 km). Courthouse Station is only a 4-minute walk and Gallivan Plaza Station is 8 minutes.

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The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 1009 reviews
Rating 8 - Good. 182 out of 1009 reviews
Rating 6 - Okay. 218 out of 1009 reviews
Rating 4 - Poor. 166 out of 1009 reviews
Rating 2 - Terrible. 242 out of 1009 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Rhea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is the best part of staying here.
Stayed 1 night in Oct 2025

8/10 Good

Ryuzo

Liked: Cleanliness
Every things good, I will
Stayed 5 nights in Nov 2025

6/10 Okay

Larry

Was ok
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Staff was a little short with words. All in all ok stay
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and I think recently remodeled.
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were friendly and helpful. Thoroughly enjoyed our stay. Would recommend and stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and large room. We stayed in the suite and it was very spacious and comfortable. Bed is very comfortable.
Stayed 2 nights in Aug 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but motel was very very run down and dirty. Did not feel safe, you could hear everything I mean everything. Only good thing was the location to downtown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little motel, clean rooms.
Stayed 1 night in Jul 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Ass clippers!
Stayed 1 night in Sep 2025

2/10 Terrible

LeaAndra

Disliked: Cleanliness, property conditions & facilities
Photos catfish this place, it is dirty
Stayed 2 nights in Oct 2025

8/10 Good

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. A little run down but they are working on the hotel renovations. Loved the furniture in the room. Firm beds. Very friendly housekeeping staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Brad

Not only is this place a dump. They double charged me and said my non refundable reservation was for yesterday.
Stayed 1 night in Jun 2025

8/10 Good

Sairam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine bed and room.
Stayed 4 nights in Aug 2025

4/10 Poor

Misty

Disliked: Cleanliness, amenities
Yes accused of taking the bath towels
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and quiet. Staff was very helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great service
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
All in the Hotel was terrible!!!!!!!!!!!
Stayed 3 nights in Oct 2025

4/10 Poor

Francesca

Disliked: Amenities, property conditions & facilities
First room: the toilet wasn’t flushing properly, so they changed my room. In the new room, the only outlet close to the bed wasn’t working, and the light wasn’t working either.
Stayed 5 nights in Nov 2025

2/10 Terrible

Brad

This place is a dump and a scam. I dont know how but travel alot for work and book everything though expedia but multiple times this property has double charged me for my room after selecting the nonrefundable option in addition to being a dump.
Stayed 1 night in Jun 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam! Twice now after confirming my checkin for Tomorrow. Then showing up tomorrow. They claim my non refundable reservation was for Yesterday! Both times they charged me 2 times for a one night stay….I travel often and this has only ever happened at this dump.
Stayed 1 night in Oct 2025

10/10 Excellent

ZIQI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some five star hotels are worse than two stars, but some two stars are better than four stars. This place is one of those I would coke back again. Excellent location, easy parkkng, clean room, whay else could I ask for. I can see they are refurburshing some rooms and I think mine was recently completed. The lift was a bit tired but overall great value.
Stayed 2 nights in Sep 2025

6/10 Okay

Dan

Good Location

Was an ok place. Good location to get around town fast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, enough parking lots. The room was very clean and tidy. Within 20 minutes walking time you get it to the centre.
Stayed 1 night in Aug 2025