We got in late. My daughter was way uo passed her bedtime so we went straight to bed. The next day I noticed a weird black mark down the center of the bathtub. We hadn’t used it, so it wasn’t from us nor did I know what it was. That evening I purchased a magic eraser and scrubbed the tub clean. I went down at that point to talk to the front desk staff member about how disgusting the bathtub was. Unfortunately,, she could not help because they were completely sold out and I booked through a third-party vendor. This was on Saturday, she told me to call back on Monday to speak to the managers. She was very apologetic and said that each room is checked off by the cleaning manager, and that room should have been taken off market. She offered to allow us to use a shower/bath tub in a room that they had off market because it had a hole in the ceiling. We declined. I asked about moving rooms since we are staying through Sunday and leaving on Monday. She said they could do that, ultimately my daughter did not want to change rooms. So I asked that housekeeping come by and release scrub the bathroom while we were out the next day. They did come back by and clean change out the towels emptied the trash and made the bed, but I think they do that anyways on the second night.
I took pictures and the front desk staff member had me email them to her. I took up before and after, the corner of the soap holder showing black spots of mold and caked on soap, and rusted chips around the drain.
