2/10 Teruk
Shannon, Marysville
Mengembara bersama pasangan
8 Okt 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I couldn't believe how many issues one room could possibly have! Towels and washcloths were stained (or may be dirty), We saw (killed 2) 3 very large cockroaches in our room, there were dead cockroaches in the hotel walkway/breezeway, the smoke alarm was missing with wires exposed and hanging, the bathroom light kept flickering, both the bathroom faucet and shower head constantly dripped keeping us awake, there was a thermostat on the wall for a heater that was non-existent, we couldn't turn off the air cooler, the bathroom looked as if it were in a middle of a remodel that wasn't complete, USB outlet didn't work on one of the nightstands, there wasn't a microwave (we had to request it from the front desk and they insisted that we had one), amenities listed were vending machine (it was completely empty), wi-fi which constantly lost signal, coffee and tea in common areas (there wasn't any), housekeeping daily (never happened during out 5 night stay) and free newspaper in common areas (not true). The water pressure in the shower was very weak. and the bed was very hard. We mentioned all said problems to the front desk but none were rectified. The owner called us on our last night pleading for us not to give him a bad review and tried bribing us with 2 more night and a room upgrade for free in which we declined as we could not stay any longer.
Shannon
Menginap 5 malam pada Okt 2025