Cottages in Rutland

"Excellent, beautiful rooms, bathrooms and lobby, lovely buffet breakfast, classy bar, great parking for a city centre hotel."

"We booked a room for 2 adults and 2 children. We have previously stayed at the hotel a few years ago and had no problems. Yet this time when we went in the sofa bed was not set up. We spoke to the lady in reception who came back to the room with covers and we were told it was normal that guests set up the sofa bed ourselves. We struggled to get it flat and when we raised this , it was implied that it was our problem and there was no other rooms. The sofa bed had no mattress and was incredibly uncomfortable. The sofa bed is not very large and has large arms on the side. It was not really big enough for our two children to sleep on. I can’t recommend anyway staying if they have to use the sofa bed. The hotel itself is basic and clean. The breakfast is cereal and toast and was what was expected. Apart from the bed the hotel had everything that was needed."

"Basic amenity was not available ( shower cap and fridge)"

"Good hotel with secure parking if you book early enough. Comfy beds, powerful shower, clean and nicely kept. Good staff also."

"No warning about the jacuzzi not working, I was not best pleased about this. I came last year it was working, but I don’t think I’ll stay there again. "

"Car park difficult access. Bed uncomfortable"

"Be careful with the Free Wifi. I got cyber attacked (ARP poisoning attempts), I complained and wanted to speak to someone about it but sadly they didn't take it seriously. However the issue seem to magically resolve itself the next day! Without any direct communication then I can only assume it was magic. Also 'self-check-in'.....not a fan, I scan my food at the supermarkets, I tag my luggage at the airport - I think I am working for 8 companies now and I dont get even get a staff discount!!! Keep smiling."

"rooms were a good size, with 2 armchairs! Always a plus. Breakfast was a buffet on day 1 but on day2 they cancelled and we had to order what we wanted. Hotel is central and the parking is excellent and free. "

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."