Runnymede Luxury Hotels

"Staff was very attentive and accommodating. The hotel was experiencing a leaking roof that was coming through to the lobby but the situation was being handled with little disruption to the guest "

"Great location! Excellent service"

"Breakfast is awesome!"

"Originally, our stay didn't start well, the bathroom hadn't been cleaned, a big clump of hair in the shower! After speaking to a woman on reception ( 3 times) we finally spoke to the manager of the hotel, who was polite, helpful & gorgeous! He kindly upgraded us to a 1 bed suite, it was a perfect experience after the initial hiccup. Will definitely stay here again when visiting london. Beautiful room, close to the Savoy theatre, i cannot praise the helpful manager enough. We enjoyed a swim on our departure day, great little pool we thoroughly enjoyed our stay, 5 stars!"

"The whole process was smooth from checking in till checking out. Rooms were clean, comfortable and modern. Easy walking distance for most places. Couldn’t fault the place for the 2 nights we were there."

"Great location - five minute walk from Paddington train and underground station. Close to Kensington Gardens and Hyde Park. Full breakfast at hotel and lots of food options within minutes."

"We have stayed here before and this is an amazing property. Very well located. While the tube stations are 10-15 min walk, busses are plentiful and very convenient. Staff is very helpful and courteous. Rooms are well appointed and spacious. "

"Very nice hotel with an excellent position in front of the river Thames. You can walk almost anywhere. We had a little issue with checking onto one of the two rooms booked but this was quickly resolved by Jairo and Orlando who kindly offered us a little upgrade to compensate. Thank you to both of you. Only gripe would be that we were denied access to both bars due to having my four year old granddaughter with us. Apparently access to children is at the discretion of the manager. Being a birthday celebratory weekend we were looking forward to sampling one of their famous cocktails but alas it was not to be. "

"Great service "