Hotels near Ruthmere Mansion

"I was pleased with our stay!"

"I have stayed at this location several times for business trips and the staff is always friendly and helpful but on this last trip they went above and beyond. Partcularly the night auditor and manager (sorry I forgot names) My work assignment got extended and the hotel was fully booked due to a hockey event but the night auditor continuously monitored for cancelations to be able to extend my booking. The night manager helped expedite this and was extremely helpful as well. She even extended my check out time so I could get some sleep because my assignment was overnights. Thank you so much."

"Convenient location, clean, comfortable"

"Nice comfortable suite"

"They had a “be back in 5 minutes” sign up when we arrived. They were gone WELL over 5 mins. We had to wait an hour for someone to check us in. We had to ring the bell multiple times, at least 5. Then the man who checked us in was rude, like he was upset we were ruining his “me time.” The elevator was broken which made it hard to bring all our items upstairs, & I am disabled. There was makeup on the bedsheets, confetti on our floor, and a sticky substance on our coffee table. There was barely any toilet paper in our room. There were very visible and poorly repaired patches on the bathroom wall in multiple places. The worst part though? Someone actually WALKED INTO OUR ROOM - keyed themselves in - and said “OH I THOUGHT THIS WAS EMPTY.” We checked out before the night was through and will NEVER rent from Sleep Inn in Elkhart again. $112 for ONE night and they couldn’t even bother to give us more than a few sheets of toilet paper - let alone clean the room at all it seems. Horrible Hotel. Do not suggest. "

"The pool "

"Yes"

"clean room"

"Changed our original itinerary to this hotel due to it having a pool and hot tub. Hot tub was broken and pool was ice cold. Shower water didn't stay hot and the way the room was set up couldn't see the TV.. Very disappointed with this hotel. Had to go all the way down to the front desk just to get ice also. Not at all what I was expecting. "