"Room was much nicer then the pictures make them look, was expecting budget travel lodge style from the photos bust actually really well done, good quality and lovely and warm, view was beautiful. I've seen comments about the tunnel, but it's not really that long and saves you going outside in the freezing temps to get to breakfast or the bar.
Staff were lovely, friendly and so helpful. Bus stop for Santa village/ park / airport just outside hotel (only real stop in the city for it) so perfectly located, breakfast was good and varied plenty of options for the whole family. If we were to come back we'd absolutely look to stay here again."