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Comfort Hotel Rouen Alba

2.0 star property
Hotel in Rouen with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Comfort Hotel Rouen Alba

Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
The current price is RM317
RM357 total
includes taxes & fees
27 Jun - 28 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 11.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Cathedral - 3 min walk - 0.3 km
  • Gros Horloge - 6 min walk - 0.6 km
  • Place du Vieux-Marche - 11 min walk - 0.9 km
  • Tour Jeanne d'Arc - 12 min walk - 1.1 km
  • Charles Nicolle Hospital - 16 min walk - 1.4 km

Getting around

  • Theatre des Arts Tram Station - 6 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Rouen (URO-Rouen - Seine Valley) - 23 min drive

Restaurants

  • ‪Underdogs - ‬3 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Barflower - ‬3 min walk
  • ‪Cosy Lunch - ‬2 min walk
  • ‪Le Cap Vers - ‬3 min walk

About this property

Comfort Hotel Rouen Alba

Hotel located in Rouen City Centre
Comfort Hotel Rouen Alba provides amenities, such as a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), multilingual staff and luggage storage
  • Tour/ticket information, free newspapers and smoke-free property
  • A front desk safe
Room features
All guestrooms at Comfort Hotel Rouen Alba have comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, French

Similar properties

Desk, laptop workspace, iron/ironing board, free WiFi

The Originals City, Hôtel Notre Dame, Rouen

  • Pet-friendly
  • Free WiFi
  • Breakfast available
7.8 out of 10, Good, 391 reviews
The price is RM349
RM397 total
includes taxes & fees
27 Jun - 28 Jun
The Originals City, Hôtel Notre Dame, Rouen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to communicate their estimated arrival time in advance.

Renovations and closures

The property is closed between 1 January and 3 January.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

Is Comfort Hotel Rouen Alba pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Comfort Hotel Rouen Alba?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel Rouen Alba on 27 Jun 2025 start from RM 316.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Comfort Hotel Rouen Alba?

Check-in start time: 3 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Comfort Hotel Rouen Alba?

Checkout is at 11:30 AM.

Where is Comfort Hotel Rouen Alba located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Christmas Market, Rouen Cathedral and Rue du Gros-Horloge. Church of Saint-Maclou and Joan of Arc Historial are also within 10 minutes. Palais de Justice Tram Station is 9 minutes by foot and Theatre des Arts Tram Station is 6 minutes.

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Comfort Hotel Rouen Alba Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 235 reviews
Rating 8 - Good. 106 out of 235 reviews
Rating 6 - Okay. 47 out of 235 reviews
Rating 4 - Poor. 21 out of 235 reviews
Rating 2 - Terrible. 7 out of 235 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024

4/10 Poor

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and view
Stayed 2 nights in Nov 2023

8/10 Good

Roopa

Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024

8/10 Good

Jianzhong

Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024

10/10 Excellent

ANAHIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable et bien placé

Hôtel confortable idéalement placé, proche du centre-ville. Le personnel est tres gentil et accueillant. Mon fils et moi avons passé un très bon séjour.
Stayed 2 nights in Feb 2025

8/10 Good

Gwendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pratique et confortable

Agréable séjour dans cet hôtel proche Cathédrale : très bon rapport qualité prix accueil …
Stayed 2 nights in Jun 2024

10/10 Excellent

Nobukazu

Liked: Amenities
Stayed 1 night in Aug 2024

8/10 Good

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon emplacement

personnel sympathique et réactif très bon petit déjeuner literie correcte, chambre très propre super emplacement proche du quartier de la cathédrale un peu bruyant et il faisait très chaud la nuit
Stayed 2 nights in Aug 2024

6/10 Okay

Jean Christophe

Liked: Cleanliness, staff & service
Tres bon acceuil. Plutot agreable comme rapport qualite / prix
Stayed 1 night in Apr 2024

10/10 Excellent

Ann-Christine

Stayed 1 night in Jun 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rapport qualité prix correct.

Chambre 43 au 4 ème étage. Lit simple, petite chambre propre et calme. Toilettes avec vue magnifique sur la cathédrale de Rouen. Les premières toilettes panoramiques .
Stayed 1 night in May 2024

6/10 Okay

NEXT ONE

Stayed 1 night in Apr 2024

8/10 Good

HENRION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Julien

Liked: Staff & service, property conditions & facilities, room comfort

Chambre avec vue sur la cathédrale

La chambre était plus grande que celle réservée, une bonne surprise à l'arrivée, avec une vue directe sur la cathédrale. L'hôtel est à 5mn à pieds de la Cathédrale et 3mn à pieds d'un arrêt du tram (ou plutôt des lignes principales et protégées pour les bus) Le voyage étant en Mars, la chambre était plutôt fraîche et humide, surtout la salle de bains qui semblait avoir été repeinte récemment. Quelques moisissures étaient revenues dans la douche, dès que je l'ai signalé, le nettoyage a été fait. On sent que les salariés de l'hôtel font très attention à la propreté des chambres et sont à l'écoute des demandes des clients.
Chambre spacieuse avec 1 grand et un petit lit, surclassé par rapport à notre réservation
Humidité signalée et aussitôt nettoyée
Vue de la chambre
Stayed 1 night in Mar 2024

2/10 Terrible

GAUDELET

Stayed 1 night in Jan 2024

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Merci beaucoup au réceptionniste, il nous a donné des oreillers très confortables. l’hôtel se situe dans un endroit calme et très proche du centre ville. La chambre était propre et confortable! Merci beaucoup et à bientôt!
Stayed 2 nights in Jan 2024