Hotel Mesra Haiwan Kesayangan di Roselle

"Breakfast was good actually."

"Booked the trip months in advance, paying almost $200 a night. Then the trip came and my step dad found rates at only $100 a night on their website. The room was clean and nice for 2 queen beds, my only complaint about the room was that there was NO microwave. We later found a community one behind the check-in desk at the lobby. It was just very inconvenient since we needed it at least twice a day. Plus, the pool and hot tub were in a completely different building, across the parking lot. ...

"Room was fine. Breakfast was the worst we have ever had. Very low occupation. Primary use of the facility seemed to be as a homeless shelter - admirable but not good for regular travelers. We canceled a second visit."

"At checkout, I asked for a receipt. The clerk said he could not print right now. I asked that he email it and he agreed. It has been 8 hours and 4 phone calls and still cannot get a copy of my receipt."

"FOOD WAS GOOD PARKING SAFE"

"Everything is great but paid parking for guests it is too much. I am staying there and off course I will arrive with my car."

"Staff is wonderful"

"As helpful as the front desk staff was, the halls smelled, our room had a terrible smell of mildew and the air conditioner/heater unit would smell like burnt hair when it was turned on. We found bugs (carpet Beatles/ants) and were offered a discount if we stayed another night only to be offered a discount on a weekend rate which was just as much as the room was. I was not happy with this and would never recommend it."