Hotel berdekatan Rock Valley College

"The pictures of the place look great online. When we got there, the place was a total dump. We didn't even get out of the car. I would prefer to sleep in my car than this place. Not in this neighborhood though. The whole area is bad. We went to another motel down the road and witnessed a drug deal. Do yourself a favor and drive 10 minutes to the casino district and spent another 25 bucks a night like we did. It was too late to cancel our reservation, so we ate the cost. It was worth it though...

"Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels."

"Check in was quick and easy. Room was very spacious and clean. Comfy bed. Only negative is the doors are loud when they close. Overall nice place to stay."

"None, the room smells bad 😞"

"Rooms were nicely cleaned everyday. The staff was pleasant and friendly. This is the 5x or 6x we stayed at Baymont."

"The worst I’ve ever experienced"

"Checked in late evening (roughly 11pm) and departed before 7am. Turned in the keys at the front desk. About 7:15, a friendly worker called to see if we meant to return the keys, as we had a second night booked. We hadn't realized, but did mean to turn them in. She said she would leave a message for a manager to follow up with us about cancelling the second night. No one did, so I reached back out. I received a message saying the manager declined a refund. I sent further inquiry and...

"The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work."

"Our place was very clean with lots of space! Front desk were lovely and will definitely be coming back on future adventures!"

"I love the fact that it was secured and that we could do a 4 a.m. check in when we got off the highway. Staff was friendly. Rooms were spacious and the beds were comfy. Convenient location. I would book again."

"So hotel over all is just ok. The pool was super cloudy so we didn’t swim. Room 206 is right over the kitchen or bar. So anytime they move chairs or tables around you hear it. Sat night the noise didn’t end until about 11:30 pm and started right back up at around 5 am. If we stayed anything more than a night I would have asked to be moved. It was pretty loud and kept waking up the family. Tbh I will not stay here again. Just go to a holiday inn or something equivalent."

"Nice place in good location for the price. Not luxury but okay for a quick overnighter"

"The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned"

"Really only stayed in the room."

"The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke...

"They were very friendly and"

"You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson...

"I loved the courtyard outside and it was a comfortable place to spend the night for a concert about 15 minutes away. No issues. But definitely the courtyard was my favorite part of the hotel."