Hotels in Rock Harbor, Key Largo

"Property is outdated and needs a renovation. Crew in the restaurant is extremely nice but people working in the lobby are not very friendly I wasn’t even feel comfortable with the front desk staff so unprofessional."

"A good place for a short stay. The staff is very friendly. Room was clean and they welcomed our Shih Tzu. It is definitely more of a motel environment and the property is old and undergoing some renovations. If you have loud neighbors, you’ll have to sleep with an extra pillow over your head. "

"It took a hour to check me in while other guest check in before me. The staff lady didn’t tell me What was going on while she check other guest that where after me. Se didn’t seem happy we were checking in with an attitude. I would not stay there again because of the front office staff. "

"N/A"

"The facility was in great shape and had everything we wanted. Nice pool, included kayaks, beautiful views, etc. Staff was super friendly and gave great advice regarding local eateries. Can't wait to stay again!"

"Awesome "

"Everything was lovely! Staff checked in daily via text which i think is a nice touch, the beach and pool areas were readily available with chairs and towels and our villa was so cute with everything you could need in a little kitchen and bathroom. Breakfast was from 6a-10a and it was what you'd expect plus a made to order omelette station. During the day they had someone there making a few select cocktails. The lobby also had most things you could probably need for purchase if you forgot something at home. Me and my husband went for our mini honeymoon and a nice little get away to the keys at chesapeake was also we could ask for."

"I go every two or three months an have appreciate the deterioration of the rooms, the poor cleaning and the shorting of staff member over the last year. Unfortunately on fridays and saturdays the personal that receive you that represent the face of the place have no experience, and the With a poor appearance and unkempt personal look. I always complaing to the girl that pick up the keys on Sunday she is the best receptionist they have and one of the oldest employees. Is about time that with the increase of the prices to customers owners underestand the need of capicitaded staff, maintenance needed and more personal to be able to properly clean the rooms. "

"Love everything "