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"Great customer service, accomodation was clean and in good condition. Receptionists were patient and helpful, they made us feel welcome and understood our visit needs. Will like to come and stay again."

"Incredible find in a tourist area that is full of activities. I rate the IBIS London Excel Docklands 5 Stars. My room is equipped with an Espresso machine, kettle, coffee, bath robe, full size towel, rain shower, window that overlooks the river, king bed, extra pillow, and big screen TV. The staff is friendly and provide excellent service. Best of all, the hotel is walking distance from the train station, restaurants, attractions and the water. It has a bar, restaurant and security system in house. All for under 100 pounds per night! "

"Clean comfy and quiet. Staff were very nice, a good standard all round."

"Clean, modern and comfortable hotel in a convenient location. Very easy to access major transport routes in and out of London. The staff were great."

"The bed and the pillows were not the most comfortable and when sitting on the toilet it had to be done sideways which isn't comfortable. The service was really good, when we requested extra pillows and the fan they happily obliged and allowed us to keep our car parked at the hotel after we had checked out which was really helpful l "

"Great size, excellent beds, bathroom dated, great breakfast (awesome in fact)"

"The staff were helpful and the room was very clean. You could hear the airplanes as the hotel was situated near london city airport however it didnt really bother me. London city airport is about 5 min walk away as well as the DLR. Highly recommend this hotel."

"Great hotel, good location for the excel."

"Beautiful hotel it had everything we needed. Reception staff were very friendly on check in. Would definitely stay here again. Food was lovely."