Roches Noires Spa Hotels

"Front staff lacks training in handling fire hazard/emergency situations. AC took long to get fixed after which sparks caused a fire that I extinguished and informed the reception staff to get this looked at asap but there was no real sense of danger/urgency on their behalf, which indicates I was purposely put in a defective room and wasted 3-4 hrs of my stay. Check in took long to get done. Overall a poor experience. "

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"Loved this place. Hoping to go back next year"

"Just a wonderful resort. Our second trip here and it’s the best we’ve been to in Mauritius."

"The cleaning staff were amazing and friendly and the room was well maintained. There were not enough loungers at the pool, which meant you had to get to the pool by 9:00am to get a place. Bar service was slow at all the bars. The resort is very busy and great if you like the constant traffic and noise. The service is much better and faster if you have an all inclusive package but is very costly compared to other resorts. It doesn’t have the best beach and is difficult to snorkel. I would recommend you research resorts in depth before booking. This resort was just not a good fit for the purpose of our travel but it’s beautiful. We were asked if we were there for a special occasion ahead of time, and we told them we were there for our honeymoon, but we’re not sure why we were asked as nothing was done different from other guests."

"Luxury with a Heart We had an absolutely wonderful stay at SALT of Palmar. Everything, from the food to the accommodation was truly five-star, and the level of service consistently exceeded our expectations. All of the staff were exceptional and genuinely went above and beyond to ensure every guest had the best possible experience. One of the highlights of our trip was the privilege of visiting a local school for students with disabilities, supported by the hotel. The school caters to children as young as five through to young adults, and the work being done there is genuinely inspiring. The hotel’s support goes far beyond simple donations—they have helped furnish spaces such as a music room and contribute to practical life skills training, including making beds, setting cutlery, laundry, and more. Their fitness coach also visits regularly to support sporting activities. What stood out most was how modest the hotel is about these efforts—you wouldn’t know about this incredible work unless you spoke to the manager. It’s definitely worth asking about if you visit. There was absolutely no pressure to contribute, but like many schools, they are always in need of resources and equipment. If you are planning a stay, it may be worthwhile bringing along items such as stationery, toys, or other useful supplies. Monetary contributions are also welcomed, but entirely optional. Overall, this was an unforgettable experience,"

"wonderful experience"

"Loved my stay here! We were in Mauritius for a week and stayed at 3 different hotels on the East, west, and southern coasts. Grand Baie Veranda was my favorite. The hotel is simply so beautiful from the moment you get into the parking lot. Very clean and the staff are amazing. I will never forget one of the staff members taking the time to clean my wound when I stubbed my big toe walking to dinner. That was so nice. The food is also great and I loved the gift shop. Found reasonably-priced souvenirs to take home with me. The room was great, my only qualm with it is that there are too many light switches. Otherwise, very spacious and well-decorated. Loved waking up to the sound of birds serenading us on the balcony each morning. The hotel and the surrounding area are also pretty lively. Many dining options within walking distance."

"The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis. "