8/10 Baik
Penrose, Maryville
Mengembara bersama keluarga
16 Jun 2025
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
Good room price. Easy access from I81. Bathroom was very clean but the room could’ve been cleaned better. Rug was dirty. Rooms are nice but dated.
Our room was not ready when we checked in at about 4:30pm. The desk clerk Alex was super friendly and accommodating and took care of us by moving us to the biggest double queen room in the hotel without raising our room rate which I had paid in advance. The hall way carpets are worn and filthy. It’s a bad look to start out with when you’re heading to your room.
The new room was very spacious. Beds and pillows were nice, microwave and mini fridge clean. Nice TV.
I utilized the checkout “early” option through Best Western on my phone, which offered the ability to skip the front desk when departing and choose a time from 6am-11am. I chose 11am and submitted it.
I went to the front desk in the morning to drop our key cards just before 11am on my way out and the clerk said her system didn’t show us as checked out. It didn’t work apparently. The desk clerk was good about it and noted we were checked out in her system.
Overall a good overnight stay. The area around the hotel location has everything you need, restaurants, a Kroger, nice liquor store, gas stations and other stores.
Penrose
Menginap 1 malam pada Jun 2025