Hotels near River Maze

"Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel next time. "

"Clean and quiet! No issues on this trip. Location could be better. Plenty of room! Is stay here again."

"Wonderful stay like always"

"The only thing I noticed was no breakfast"

"We just needed a place to sleep. Clean quiet hotel. Breakfast was nothing fancy...but fit the bill for us. Would stay here again if in the area again."

"Yes, everyone was as described. Enjoyed the quiet and location is perfect!"

"Room was nice. No elevator available for getting to 2nd floor. On our last night we realized the sheet was not cleaned properly. Pool was not ready for use"

"I’m extremely disappointed with my stay. I specifically chose this hotel—and justified paying $440—for the rooftop area and gym, only to find out both were closed with zero prior notification. That alone felt misleading. Unfortunately, the issues didn’t stop there. The cleanliness of the room was unacceptable. There was visible blood on the bathroom wall, and a washcloth had what appeared to be leftover mascara or makeup on it. That is basic housekeeping that should never be overlooked, especially at this price point. I raised these concerns during my stay and requested to speak with a manager, but never received a follow-up. The lack of responsiveness only made the experience worse. Between unavailable amenities, poor cleanliness, and no customer service recovery, this stay did not come close to the standard being advertised. I would not stay here again and would caution others to confirm amenities and cleanliness expectations before booking."

"Staff was friendly. Rooms were pretty clean and spacious. I would stay there again."