Hotel Spa di Reno

"All good"

"Clean and comfortable"

"Yes"

"Everything is ok, nothing special; biggest problem for us was room. It was noisy (elevator, doors slamming and street noise) and bathroom door would not close properly as it was swollen or misaligned."

"Great location! Delicious dinner. Comfy room and bed. Wish we could have stayed longer"

"It’s nicely renovated but we did not like that the shower was see thru from the bedroom. Also there were 3-4 small moth type things flying around that we had to kill with a towel."

"The elevators suck. Had to wait 10-15 minutes a few times. Unacceptable"

"The rooms are very spacious and the shower was a huge walk in. However, the room didn't seem exceptionally clean and it was impossible to get anyone on the phone if you needed something. The first night, after 3 tries, I got someone on the phone. I asked for 2 pillows and an extra hand towel. She said of course, but they were never delivered. That was the last time I was able to get somebody on the phone during my entire stay, including 1 day where I called the number that they had posted to...