Hotels in Northwest Reno, Reno

"Corridors were dark and dingy, room is in need for a renovation, blackout drapes only extend 3/4 of the way to the floor, public restrooms had sticky floors. "

"Overall hotel was fine. We didn’t like the Resort fees which are like hidden fees. In this case the pool, hot tub were closed. Fitness room was available. We did have K-cups which the front desk said was part of the resort fee."

"Big clean room "

"THE AC WAS INOP IN MY ROOM. GOT STUFFY AT NIGHT AND AC WOULDNT KICK ON"

"Great room"

"Great Mexican food in the casino restaurant. We love the old slot machines, too!"

"Staff was fantastic. Non smoking room smelled smoky. Rom had a huge fan or compressor right outside the window and it ran all night. NOT ABLE TO SLEEP AT ALL. TERRIBLE SITUATION. Also not happy because we were led through ads, etc to believe this was a Best Western. Doesn't even come close to a Best Western. Just anothe smoky casino operation where they drag you through all the casino to get to registration, and drag you another way through the casino to get to elevators. Being in our 80's, disabled, this did not work for us. If you want a hotel with a casino in it, this is your place. If you want a quality Best Western Hotel, THIS IS NOT IT. Also hate this RESORT FEE business for items the normal traveler never uses. OK for a resort casino (THIS IS NO BLANKING RESORT), BUT NOT FOR A BEST WESTERN HOTEL."

"Room was clean. Nice bathroom amenities. The cleaning staff was super friendly and willing to give extra water and coffee upon request. The front desk is busy at times and the self check in kiosks are a little confusing. They have a pool, it looked nice and they include it in the resort fee, but it was way too cold to use that. The resort fee also covers valet parking, even though they still require a tip. IMHO, that should be a thing that should be asked about. Bowling and fun center right in the resort, gambling as well. They also have some places to eat, as well as a spa I guess (didn’t use it), and even has a tattoo parlor."

"Everything was great, food, service, rooms, staff. The only thing frustrating was the elevators. We were on level 22 and sometimes it would go to 20 and reset and we would have to go down again. Other than that we loved it."