2/10
Staff could not provide a working key to us upon check in. After three trips back and forth she let us in our room with her master key. She said they were full and couldn't give us a room with a working key. The toilet would not flush properly and we were given a plunger. Oddly there was a drawer right by the bathroom door that would not stay closed.
At checkout, we explained our issues and I was offered a membership to the points system and 50,000 points which would give us a free night in the future. The membership came and it had only 10,000 points. I am very disappointed.
Cathy
Menginap 1 malam pada Jun 2025